Senior Forward Deployed Engineer – Enterprise

The Role

As a Forward Deployed Engineer at Gray Swan, you’ll design, build, and deploy enterprise-grade software solutions directly inside customer environments. You’ll work hands-on with customer teams to integrate Gray Swan’s AI security platform into complex production systems, translating ambiguous, high-stakes requirements into reliable, scalable deployments.

What You’ll Do

• Work directly with engineering, security, and platform teams to understand system architectures, constraints, and operational realities.
• Design and implement integrations between Gray Swan’s platform and customer systems, APIs, data pipelines, and runtime environments.
• Translate real-world enterprise requirements into well-scoped proofs of concept, deployment plans, and production architectures.
• Act as the primary technical owner for customer deployments, rapidly identifying, scoping, and resolving issues across environments.
• Build and extend backend services, integrations, and tooling to support secure deployment in diverse customer environments.
• Ensure deployments meet enterprise expectations for reliability, security, observability, and maintainability.
• Develop proofs of concept quickly to validate technical feasibility and customer value.
• Iterate based on user feedback, operational learnings, and evolving requirements.
• Balance speed with long-term maintainability and platform consistency.
• Partner closely with sales, product, and core engineering teams to deliver successful customer outcomes.
• Communicate technical findings, tradeoffs, and recommendations clearly to both internal teams and customers.

What You Bring

• Hands-on experience building and deploying production-grade software systems.
• Strong background in backend or full-stack software engineering, with experience designing APIs, services, and integrations.
• Familiarity with cloud-native architectures and distributed systems, including AWS, GCP, or Azure.
• Experience working in ambiguous, fast-moving environments and taking full ownership of outcomes.
• Comfort working directly with customers and external stakeholders on technical delivery.
• Strong programming experience in Python and at least one systems or backend-oriented language (e.g., Go, Java, C++, Rust).
• Experience working with data pipelines, event-driven systems, or service-oriented architectures.
• Understanding of security fundamentals, such as authentication, authorization, monitoring, and secure system design.

What You Bring (Bonus Points)

• Experience deploying or integrating enterprise software into customer environments.
• Background in security, infrastructure, or platform engineering.
• Familiarity with AI systems, ML-enabled products, or AI security concepts (not required to build models).
• Experience in forward-deployed engineering, technical consulting, technical pre-sales, or customer-facing engineering roles.
• Strong collaboration and problem-solving skills, especially in high-stakes customer contexts.

What We Offer

• A competitive compensation package designed to reward impact and incentivize growth.
• Salary: $175,000-220,000
• A competitive equity package in a startup with real revenue and globally recognized customers
• Benefits: 401k with up to 4% matching 28 days annual leave (vacation + holidays)
• Health, dental, and vision coverage
• Catered lunches (Pittsburgh office)
• Flexible work arrangements
• Visa sponsorship available for exceptional candidates
• Location: Pittsburgh
• Salary: $175k – $220k