Senior Fire Investigator, IAAI-CFI

About the role

EFI Global is seeking an experienced Fire Investigator based in the greater Dallas area to support complex origin and cause investigations in a full-time, remote role. This position is ideal for a self-directed professional who values technical rigor, clear communication, and teamwork while delivering unbiased, defensible findings.

Responsibilities

• Independently conducts extensive and detailed investigations to determine origin & cause of fires and explosions, primarily involving structures and determining the cause of fires in commercial buildings or residences.
• Investigates assigned claims suspected of insurance fraud, including large loss, large fire loss, and multiple claims.
• Ensures assigned cases are investigated and reported back to the requesting party in adherence to best practices.
• Anticipates training needs of customers based on customer exposure and antifraud initiatives.
• Investigates site and provides expert testimony based on determination of the origin & cause of fires and relates findings in a clear and concise manner in depositions and trials.
• Maintains assigned claims files in a confidential manner; documents all relevant facts pertaining to files in the appropriate claims handling system(s) and keeps management informed of developments that impact claims results.
• Reviews and makes recommendations on outcomes of investigations in a prompt and expeditious manner.
• Provides guidance and recommendations to claims leadership and associates on claims resolution.
• Develops and maintains rapport and cooperation with federal, state, and local government agencies, as well as private information bureaus that can assist in investigative efforts.
• Identifies and interviews all witnesses or involved persons who may possess information or knowledge pertaining to incident under investigation: motive, opportunity or any other information or evidence.
• Independently concludes investigations and determines negligence and violation of laws.
• Possesses necessary knowledge and expertise required to conduct thorough inspection of available public records including land deeds, mortgages, liens, suits, judgments, marriage and divorce records, etc.
• Maintains and pursues technical competency within area of specialization with regard to existing laws pertaining to rights of privacy and availability of public records to assure that all investigations are conducted in a completely legal and ethical manner.
• May provide investigative guidance to Fire Investigator team members.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• IAAI Certified Fire Investigator (IAAI-CFI) certification is preferred.
• Certified Fire & Explosion Investigator (CFEI) certification, minimum requirement for consideration.
• Five (5) years of fire investigation experience or equivalent combination of education and experience required.

Skills & Knowledge

• Strong oral and written communication skills.
• PC literate, including advanced Microsoft Office products.
• Strong organizational and time management skills.
• Strong interpersonal skills.
• Good analytical and interpretive skills.
• Strong investigative skills.
• Attention to detail and accuracy.
• Ability to work independently or in a team environment.
• Ability to meet or exceed Performance Competencies.

Additional Functions

• Supports the organization's quality program(s).
• Travels as required.

Work Environment

• Mental: Clear and conceptual thinking ability; excellent judgment and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines.
• Physical: Must be able to stand and/or walk for long periods of time. Must be able to kneel, squat or bend. Must be able to work outdoors in hot and/or cold weather conditions. Have the ability to climb, crawl, stoop, kneel, reaching/working overhead, Be able to lift/carry up to 50 pounds Be able to push/pull up to 100 pounds. Be able to drive up to 4 hours per day.