Senior Financial Counselor

Screens patients for eligibility for Medicaid Presumptive Eligibility, Medical Disability, Long Term Care applications, and Hospital Financial Assistance Programs.

Collaborates with Patient Representatives to address billing complaints.

Maintains effective communication with physicians and staff.

Promotes a positive and professional environment.

Contributes to achieving departmental goals.

Provides financial counseling to patients.

Administers and manages payment plans.

Writes off or adjusts patient accounts as necessary.

Ensures compliance with financial assistance policies.

Knowledge, Skills, and Abilities:

• Organizational
• Verbal Interpersonal
• Customer Relations
• Grammar/Spelling
• Read/Comprehend written instructions
• Follow verbal instructions
• Keyboarding (manual)
• Computer (visual)
• Knowledge of ICD-10 and CPT coding and medical terminology
• Strong customer service skills
• Accurate computer typing skills
• Knowledge of registration and billing and credit scoring

Education:

• High School Grad or Equiv
• Field Of Study or GED

Work Experience:

• 1+ related experience

Physical Requirements:

View work requirements

Pay Range:

$21.19 - $33.90