Senior Field Service Technician Houston, TX (Deer Park)

About the role

BearCom is the largest distributor of wireless voice, data, and video solutions in North America. Founded in 1975, BearCom has over 40 years of industry-leading experience and partnerships with leading manufacturers including Motorola, JVC Kenwood, Avigilon, and more. With 75 branches across North America, BearCom employs a diverse team of installation and technical team members who receive extensive on-the-job training.

Responsibilities

• Create high-level programming code plugs (e.g. P25, Linked CAP+, CAP MAX, Repeaters)
• Install and service complex wireless communications systems (e.g. UHF/VHF and 800/900 MHz Systems, Dispatch Consoles, BDA/DAS Systems, Microwave Systems, Wireless Broadband Devices, CCTV Equipment)
• Provide system recommendations and designs that meet customer requirements
• Some regional and/or overnight travel and on-call hours may be required

Requirements

• 5+ years of service technician experience in diagnosing, repairing, programming, and installing Motorola, Kenwood, ICOM, Vertex equipment in the 2-way radio wireless and/or communication field
• Extensive knowledge/understanding of 2-way radio theory, RF propagation characteristics at various frequency bands and communications systems
• Ability to interpret schematics, blueprints, and diagrams
• Knowledge of battery backup systems, base stations, repeaters, multi-couplers and duplexers, basic TCP/IP principles and NIC programming
• Proficiency in operating various test equipment including but not limited to, spectrum analyzers, system analyzers, watt meters, TDR’s, FDR’s, and multi-meters
• Proficiency with MS Office Suite, such as Microsoft Word and Excel
• Clean driving record and valid driver’s license
• Certification in various Astro 25 products (Quantar, GTR8000, MCC5500/7500, etc.)
• Certification in various MotoTRBO products and systems (Connect+, Capacity+, Linked Capacity+, IP Site Connect, Capacity Max, etc.)
• Knowledge of audio, RF, digital, and microprocessor electronic circuits found in communications equipment at the component level
• Security Clearance a plus

Qualifications

• Professional Electronics Background
• Experience in diagnosing, repairing, programming, and installing RF equipment
• Possesses complex understanding of two-way radio theory and RF propagation characteristics at various frequency bands
• Familiar with RF design and engineering
• Proficient operating test equipment (Communications Service Monitors, Wattmeters, TDRs, FDRs, Multimeters)
• IP Networking Experience
• Proficient in MS Office Suite (Outlook, Word, Excel)

Skills

• Highly competitive compensation
• Medical, dental, and vision insurance
• Company-paid life, short/long-term disability insurance
• Paid holidays
• Generous paid time off
• Matching 401k plan
• Use of company vehicle
• Employee referral bonus
• Tuition reimbursement

Benefits

• Extensive on-the-job training
• Covered fees associated with most professional certifications

Pay

Competitive compensation package

Schedule

Variable schedule to accommodate regional and/or overnight travel and on-call hours