Senior Field Service Specialist

About the role

This position requires performing complex electrical apparatus work onsite at customer facilities. Tasks include electrical testing, preventative maintenance, commissioning, upgrades, and repairs to electrical apparatus. The role involves troubleshooting, training, establishing Lockout/Tagout procedures, interacting with customers, and report writing.

Responsibilities

• Execute mechanical and electrical tasks on equipment utilized in power transmission, distribution, and generation at customer facilities.
• Read and interpret manuals, schematics, and write diagrams to troubleshoot and solve equipment problems.
• Troubleshoot, repair, replace, and clean all components in a substation.
• Lead tasks such as Transformer Testing, Cable Testing, Circuit Breaker Testing, and Test both electrical-mechanical and solid-state relays.
• Participate in the installation, maintenance, and repair of electrical equipment.
• Plan, participate, and develop safety meetings and training.
• Support management in the planning, scheduling, execution, and cost management of field projects.

Requirements

• Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
• Extensive knowledge and ability to diagnose complex mechanical and electrical problems.
• Strong communication and problem-solving skills.
• Strong PC skills including email, internet, data entry, and Microsoft Office.
• Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.
• Ability to work independently, while utilizing excellent judgement.
• Doble DTAF and Power DB knowledge is preferred, training will be provided.
• Demonstrated ability to be consistently on time for daily work assignments, meetings, training, etc.
• Organizational skills to include on time reporting of time and expenses, weekly status reports, and any other documentation and reporting requirements.
• Demonstrated responsibility to keep tools, test equipment, and vehicles in clean and organized condition and up to date with service and calibrations.

Qualifications

• Requires a High School Diploma or GED.
• Bachelor’s or Associates Degree in Electrical/Electronic Technology, or Military experience is preferred but not required.
• At least 10 years of experience in electrical substation testing, construction, maintenance, troubleshooting, assembly, and commissioning required.
• Ability to achieve NETA level III or IV within 6 months of employment.
• Project management experience and be able to support management in the planning, scheduling, execution and cost management of field projects.

Skills

• Familiar with industry standards such as NETA, NFPA 70E, OSHA compliance standards, safety laws, and DOT regulations.
• Extensive knowledge and ability to diagnose complex mechanical and electrical problems.
• Strong communication and problem-solving skills.
• Strong PC skills including email, internet, data entry, and Microsoft Office.
• Ability to multitask, prioritize, and work well under pressure to meet goals and deadlines.
• Ability to work independently, while utilizing excellent judgement.
• Doble DTAF and Power DB knowledge is preferred, training will be provided.
• Demonstrated ability to be consistently on time for daily work assignments, meetings, training, etc.
• Organizational skills to include on time reporting of time and expenses, weekly status reports, and any other documentation and reporting requirements.
• Demonstrated responsibility to keep tools, test equipment, and vehicles in clean and organized condition and up to date with service and calibrations.

Benefits

Not specified.

Pay

Not specified.

Schedule

Corporate business hours are Monday-Friday, 7:30am-4:30pm, but depending on the scope of works hours outside of business hours will be required. Must be willing to work overtime including nights, weekends, and some holidays. Rotate emergency on-call duty and respond to customer emergencies in a timely manner.

Other Requirements

• Must be able to pass a pre-employment criminal background check and motor vehicle check.
• Must be able to pass a pre-employment drug and alcohol test, as well as periodic, unannounced random testing.
• Must have a valid driver’s license and be willing to obtain an endorsement to operate a combined vehicle weight up to 26k lbs.
• Must be able to lift and maneuver at least 50 lbs.
• Must be willing to obtain a company paid TWIC card, OSHA 10/30 hour, MSHA, NFPA 70E, and CPR training.