Senior Field Reimbursement Expert - Retina Clinic - Central

About the role

Manage daily patient access & reimbursement activity for accounts in a specified geography to support the Alcon surgical and ocular health portfolio.

Responsibilities

• Work with provider offices and outpatient facilities to ensure both providers and staff are educated on payer and reimbursement policies and procedures, coding, and claim appeals.
• Partner with field sales in assigned geographic area to build strong engagement and positive customer experiences.
• Ensure providers understand coding and billing requirements for Alcon equipment and devices.
• Analyze local market data and healthcare dynamics to help inform business planning with field teams.
• Serve as the subject matter expert in the training and deployment of Value Tools for the Alcon portfolio of products.
• Provide managed care and reimbursement training and educational activities for internal and external stakeholders, as necessary.
• Remain current on key reimbursement and policy activities, as well as serve as an expert on Ophthalmic business trends within key provider accounts.
• Ensure all pertinent information regarding current products, new products, competitive data and overall information important to Alcon is shared with home office teams.
• Represent Alcon at various industry functions such reimbursement meetings, professional organization meetings, and other meetings as assigned.

Requirements

• Bachelor’s Degree or Equivalent years of directly related experience (or high school+15 yrs; Assoc.+11 yrs; M.S.+4 yrs; PhD+3 yrs)
• The ability to fluently read, write, understand and communicate in English
• 7 Years of Relevant Experience

Preferred Qualifications

• Category 3 experience.
• Retina Sales Experience or Retina Experience.
• Account Management and/or Reimbursement experience working in the provider office setting, proven track-record of building strong customer relationships.
• Medical Practice Management or certified professional coder experience would be considered.
• Experience working collaboratively in a matrix organization.
• Experience working with billing and medical claims personnel in healthcare settings preferred.