Senior Field ML Engineer

Role Overview

We’re looking for our first Senior Field ML Engineer who bridges the gap between technical expertise and customer success. You’ll work closely with our customers to design, train, and deploy AI models using Oumi’s platform. This role blends solution architecture, applied machine learning, and customer interaction - ideal for someone who loves both building systems and helping others use them effectively. You’ll play an important role in shaping not only the direction of the team but also the product. You will collaborate closely with research, product, and engineering teams to ensure customers have a world-class experience using Oumi, while channeling feedback to improve our platform.

What You’ll Bring

• Experience: You have 5+ years of experience in applied ML, ML infrastructure, or solution/sales engineering roles.
• ML Expertise: You bring a solid understanding of machine learning workflows, with experience training or fine-tuning modern foundation models (e.g., LLMs, diffusion models, multimodal systems).
• Development Skills: You are proficient in Python with a strong understanding of AI/LLM best practices including practical experience with model training frameworks and using LLMs in production environments for modern use cases (e.g. RAG, agents, or agentic systems).
• Customer-Facing Strength: You have strong experience communicating complex technical concepts clearly and empathetically to both technical and non-technical audiences.
• Learners Mindset: You can proactively address gaps in your understanding of concepts and are willing to pick up whatever knowledge you're missing to get the job done.
• Operational Excellence: You can operate in and manage ambiguity while owning problems end-to-end.

Values

• Beneficial for All
• Customer-Ossessed
• Radical Ownership
• Exceptional Teammates
• Science-Grounded