Senior Field Adjuster - (Lee & Collier Counties)

Candidates must be located within a commutable distance to Lee & Collier Counties in Florida.

About the role

This is a field-based position responsible for prompt and thorough investigation of routine to moderately complex residential property claims, including on-site inspection of insured properties. Regular travel within the assigned territory is required.

Responsibilities

• Prompt and courteous servicing of property claims, including insured and agency contact and follow-through.
• Communicate and interact with a variety of individuals to foster the timely resolution of claims, including policyholders, public adjusters, attorneys, vendors, and experts.
• Timely identification, analysis, and resolution of coverage issues arising in claims investigation.
• Factual investigation of cause of loss.
• Coverage determination based on a variety of policy and endorsements.
• Maintain proper file documentation reflecting progressive claim handling.
• Prepare coverage and payment letters necessary to settle and conclude the claim.

Requirements

• Must maintain a Florida All-Lines adjuster (620) license.
• 5+ years of property claims adjustment experience, including at least 2 years of field experience.
• 2+ years adjusting interior perils.
• Must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future.
• Due to current business and operational considerations, candidates must reside in one of the following states: AL, AR, CA, CT, FL, GA, KY, MO, NC, NV, OH, SC, TN, TX, VA, or WI.

Preferred Qualifications

• Excellent verbal and written communication skills.
• Exceptional customer service skills.
• Strong organizational and time management skills.
• Knowledge of property insurance policy and coverage analysis.
• Ability to work under deadlines.
• Proficient in MS Office, including Word, Excel, PowerPoint, and Outlook.
• Strong skills and experience with Xactimate estimating program.