Senior Family Services Specialist - Adult Services

About the role

The Chesterfield-Colonial Heights Department of Social Services is seeking a Senior Family Services Specialist- Adult Services. The ideal candidate will conduct investigations of suspected abuse, neglect, and exploitation of adults over the age of 60 and disabled persons over the age of 18 in Chesterfield and Colonial Heights.

Responsibilities

• Investigate allegations by asking vulnerable adults personal or difficult questions related to their safety and/or risk of abuse, neglect, and exploitation.
• Conduct assessments, long-term care screenings for adults and children, monitor companion services and guardian reports, and develop service plans.
• Make appropriate referrals or provide needed guidance to facilitate solutions to specific problems.
• Engage and empower adults to identify their strengths and skills in addition to problem-solving ways to make positive changes.
• Learn local, state, and federal regulations, and stay up to date as things change.
• Help customers connect with community resources to receive the services they need.
• Educate the public on the needs and concerns of this adult population.
• Perform other work as required.

Requirements

• Minimum of a bachelor's degree in a Human Services field or minimum of a bachelor's degree in any field with a minimum of two years of appropriate and related experience in a Human Services area (Section22VAC40-670-20 of the Administrative Code of Virginia).
• Considerable experience in assigned program area/human services programs and completion of required training programs or equivalent combination of training and experience which provides the required knowledge, skills and abilities required.
• Possession of a BSW or MSW degree and a Commonwealth of Virginia Social Worker license preferred.
• Knowledge of adult services programs in public social services in Virginia preferred.

Preferred Qualifications

• Excellent oral and written communication skills to include the ability to interact with a culturally diverse population.
• Consistently excellent customer service skills.
• Ability to build relationships and foster a sense of team both inside the agency and externally.
• Independent, creative, critical thinker with good judgment for making decisions.
• Strong computer and typing proficiency.
• Ability to deal effectively with conflict; assertiveness and confidence when being challenged.

Qualifications

• Current valid driver’s license and good driving record required.
• Pre-employment drug testing, FBI criminal background check and education/degree verification required.
• A Chesterfield County application is required and must be submitted online by the deadline.
• This position is considered Critical Safety Sensitive and is subject to random drug and alcohol testing.
• The use of medical marijuana for this position is prohibited.
• This position is part of an Emergency Shelter Team during times of natural disaster, reporting to shelter duty as required.

Benefits

• Chesterfield County offers an attractive benefits package.
• This position is part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
• Working for a local government provides credit towards the Public Student Loan Forgiveness Program (PSLF).

Shift and Location

• Shift: Monday - Friday; 8:30 a.m. - 5:00 p.m.
• Work Location: Social Services, Chesterfield County.

Equal Opportunity Employer

Chesterfield-Colonial Heights Department of Social Services is committed to workforce diversity, equity, and inclusion.