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Jobs · Information Technology · Florida

Senior Executive Support Specialist

Infusive Solutions, Inc. · Miami, FL · 1 wk ago
On-siteInformation Technology$30/hrFull-time

About the role

This is a highly visible, hands-on role supporting the owner of the firm, family office employees, and related executive technology needs. The firm manages over $30 billion in assets and continues to expand.

Responsibilities

  • Supports Windows, macOS, Microsoft 365, iPhones, iPads, Android devices, Wi-Fi, printing, scanning, AV / video conferencing, streaming platforms, smart TVs, and related technology.
  • Works independently and coordinates with corporate technology teams and outside vendors.
  • Keeps track of support requests and projects, and proactively improves the reliability and ease of use of the technology environment.
  • Supports senior-level users and works in a high-touch environment where responsiveness, discretion, polish, and follow-through matter just as much as technical skills.

Requirements

  • Experience with Crestron, Lutron, home automation, AV vendors, lighting vendors, network vendors, or security vendors is helpful.
  • Comfortable supporting senior-level users and working in a high-touch environment.
  • Proven ability to coordinate with corporate technology teams and outside vendors.
  • Strong organizational and project management skills.

Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Minimum of 5 years of experience in executive support, VIP support, white-glove support, family office support, private wealth, hedge fund, private equity, or another high-touch financial services environment.

Skills

  • Technical proficiency with Windows, macOS, Microsoft 365, iPhones, iPads, Android devices, Wi-Fi, printing, scanning, AV / video conferencing, streaming platforms, smart TVs, and related technology.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Strong organizational and project management skills.

Benefits

  • Excellent benefits package.
  • Competitive overall compensation package.

Pay

Compensation is competitive and commensurate with experience.

Schedule

The role is based in Miami and may involve travel to New York City and other locations as needed.

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