Senior Executive Director

Take the next step in your career with this rewarding opportunity to join the YMCA of South Hampton Roads as an Executive Director. The historical attractions of Richmond and the resort city of Outer Banks, NC are only a short drive away. The YMCA of South Hampton Roads association is recognized as a cutting-edge leader in the YMCA movement, serving communities across Chesapeake, Norfolk, Portsmouth, Suffolk, Virginia Beach, Eastern Shore of Virginia, Outer Banks, and Elizabeth City, North Carolina at its 26 locations.

Benefits

• Health, long-term disability, and life insurance
• Generous Paid Time Off
• Employer contributions to 401A retirement (based on qualified hours)
• 403B retirement plan (employee contributions)
• Free YMCA membership at all locations + 24-hour access
• 50% discount on YMCA child care and camp programs
• Discounts at partner organizations and businesses (mobile service providers, event tickets, educational institutions, and more)
• Employee Resource Groups
• Membership in the YMCA Professional Network
• Employee Assistance Program
• Continued development, training, and certification opportunities

Our Culture

Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day.

• We are welcoming: we are open to all. We are a place where you can belong and become.
• We are genuine: we value you and embrace your individuality.
• We are hopeful: we believe in you and your potential to become a catalyst in the world.
• We are nurturing: we support you in your journey to develop your full potential.
• We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

About the Role

Under the direction of Operations, the Senior Executive Director is responsible for the day-to-day operations and supervision of assigned primary and secondary locations. This position provides cause-driven leadership in staff supervision, volunteer management, fiscal management, financial development, membership and program administration, facility and equipment stewardship, community relations, and personal-professional development. Directly responsible for growing, managing, and leading change of the budget and unit membership of their assigned locations.

Responsibilities

Priorities & Essential Functions

• Achieve budget expectations annually
• Meet quarterly and annual outcomes and expectations of the Association Strategic Plan
• Attain the Annual Campaign financial expectations
• Develop and grow the District programs and services in quality and quantity
• Supervision and maintenance (through partnership with Property Team) of two YMCA locations
• Development and leadership of exempt staff leaders

Budget and Financial Performance

• Develops, manages, and monitors center operating budgets to meet or exceed targets
• Initiates and manages adjustments to the budget to assure a balanced operation and submits reports on current operations

Program Development and Membership Engagement

• Implements Association membership strategies that support the recruitment of new members and retention of existing members
• Creates a member-focused culture and models relationship-building skills in all interactions
• Uses YMCA "listen first" skills to understand and respond to the needs, wants, and interests of members
• Fosters a climate of innovation and resolves problems to ensure member satisfaction
• Develops long-range plans for the expansion of programs and services, in harmony with overall YMCA objectives
• Monitors the achievements of these objectives and ensures the highest quality programs and services
• Ensures safety, cleanliness, and function of all related facilities and equipment

Team Performance Toward Organizational Goals

• Ensures all program operations are consistent with association procedures, including emergency, insurance, accident, purchasing, personnel, accounting, and other administrative systems
• Recruits, hires, trains, develops, and leads employees and volunteers
• Reviews and evaluates performance and develops strategies to motivate staff and achieve goals
• Responsible for exempt and non-exempt employees

Fundraising

• Provides leadership and is accountable for achieving the Annual Giving Campaign requirements

Leadership Competencies

• Communication and Influence
• Fiscal Management
• Engaging Community

Requirements

• Strong business operations background with a proven track record of producing growth and strong financial management
• Bachelor’s degree in Human Services, Business Management, Business Administration, or equivalent
• Ten or more years of successful management experience, preferably in YMCA or other nonprofit agency in health and wellness field
• Previous experience working with diverse populations
• Supervision of full and part-time employees with accountability of annual budgets
• Ability to establish and maintain collaborations with community organizations
• Ability to lead assigned operations including staff development and supervision
• Development and monitoring of budgets, membership and program development, financial marketing and public relations, board and volunteer development
• YMCA Multi Team Leader certification, preferred

Working Conditions

• Daily onsite work and occasional after-hours response; candidates must reliably commute to the assigned location and reside within approximately 30 miles or 45 minutes of the worksite by their start date
• Requires maturity and good judgment to operate with minimal guidance from the supervisor
• Ability to exercise independent judgment and make non-routine decisions regarding day-to-day operational issues
• Effective team-building and leadership skills
• Must maintain cooperative, functional relationships with senior leadership team, peers, and subordinates
• Must maintain a positive, energetic attitude toward YMCA work, goals, and values
• Ability to respond to emergencies 24 hours a day and travel as needed for operational management with on-site presence managing major operational issues
• Superior oral and written communication skills and the ability to respond to a wide variety of constituencies, including staff, volunteers, members, program participants, vendors, and community leaders
• Ability to perform the duties of direct reports as needed

Environmental Factors & Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Physically able to successfully complete required job functions, including use of hands, arms, fingers, able to talk and hear, use a computer, sit and stand
• Regularly move/lift up to 50 pounds
• Enter all YMCA environments (office spaces, indoor and outdoor maintenance/mechanical areas, fitness areas, pool and pool space, camping areas, unimproved outdoor locations, and other program areas)
• Continuous operations requiring attention to detail and multitasking
• Physically able to successfully complete required certifications

Accountability

Accountable for completion of assigned goals as measured by the number of people served, cause-driven measures, service satisfaction scores, operating results, and supervisor evaluation of assigned duties. Continuation of employment is contingent upon receipt of satisfactory results to meet minimum requirements of the position, which may include a background check, drug test, driver’s license record, CPS, and/or criminal background check. Additional checks may be required in the future.

Pay

$70,000.00 - $85,000.00 per year