Senior Executive Communications Manager, AWS Professional Services
About the role
Imagine being the strategic force behind how AWS Professional Services (ProServe) leaders connect with the world. As a Sr Executive Programs Lead for AWS ProServe, you'll craft the external narrative that positions our organization as the leader in enterprise AI transformation and professional services innovation. You'll work at the exciting intersection of executive presence, strategic messaging, and market visibility—preparing leaders for their most important moments while shaping how the industry sees ProServe's unique combination of AI-enhanced delivery, specialized solutions, and deep technical expertise.
Responsibilities
- Shape Executive External Presence
- Prepare executives for high-visibility engagements including keynotes, fireside chats, panels, press interviews, and industry events
- Develop comprehensive briefing packages and coordinate rehearsals that set leaders up for success
- Develop speaker-ready content, session abstracts, and engagement materials that showcase ProServe's leadership in AI transformation and professional services innovation
- Drive Strategic Engagement Programs
- Define strategy and measurement requirements for ProServe's external engagement initiatives
- Analyze inputs from industry trends, customer needs, competitive landscape, and executive priorities to formulate multi-channel engagement strategies
- Build relationships with customer and internal stakeholders, from C-level executives to subject matter experts
- Continuously Improve & Innovate
- Capture feedback from customer and partner interactions to develop continuous improvement cycles
- Suggest new ideas and best practices for enhancing business and stakeholder engagement
- Respond to an agile, constantly evolving global environment with rapid-turnaround content for time-sensitive opportunities
- Communicate & Influence
- Prepare regular progress reports for internal stakeholders
- Drive consensus and garner support through exceptional written, oral, and interpersonal skills
Requirements
6+ years of professional work (non-internship) experience
7+ years of advising and influencing executive leadership experience
Experience with Social Media and Channel Management Strategy
Experience with brand strategy and reputation management
Qualifications
- Experience driving direction and alignment with large cross-functional teams and agency partners
- Experience in a business-to-business (B2B) environment, high-tech products/services
- Experience in using agentic and generative AI solutions to propel your work
Skills
Strategic Messaging
Executive Presence
Brand Strategy
Social Media and Channel Management
Customer Relationship Management
Agentic and Generative AI Solutions
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Prescription Insurance
Life Insurance
AD&D Insurance
EAP
Mental Health Support
Medical Advice Line
Flexible Spending Accounts
Adoption and Surrogacy Reimbursement Coverage
401(k) Matching
Paid Time Off
Parental Leave
Pay
Base Salary Range: $118,200.00 - $160,000.00 USD annually
Schedule
Travel up to 25% of the time to support customer engagements and team collaboration
Contact
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations.