Senior Event Planning Manager

About the role

The Senior Event Planning Manager's primary focus is servicing sales bookings. This position acts as the liaison between meeting planners and the hotel staff. Responsibilities include administering the sales agreement, detailing all food, beverage and A/V needs, managing room blocks and pick up, reviewing billing instructions and final charges. Senior Event Planning Managers are the on-site contacts and are responsible for the smooth execution of all contracted events.

Responsibilities

• Establish and build long lasting relationships with clients
• Come to work with a positive upbeat attitude
• Maintain positive working relationship with colleagues and guests
• Mutual respect with anyone you come into contact with
• Support hotel and departmental initiatives
• Assist to achieve total hotel financial results
• Upsell and generate additional revenue at every opportunity
• Forecasting accuracy anticipating any increases or decreases
• Ensure all groups have proper billing on file and are approved prior to groups arrival
• Produce an accurate bill for all groups with minimal post group bill adjustments
• Update ongoing Envision comments during the planning and post event phase as well as all future booking comments
• Execute all contracts terms and concessions outlined in signed sales agreement
• Adhere to POE due back dates as indicated in the contract
• Space management – assist with releasing space in a timely manner to maximize space and revenue
• Provide detailed information to hotel operations in advance of group’s arrival
• Provide detailed GDR’s for client review in a timely manner
• Communication – all changes, details and information accurately communicated to all departments in a timely manner, using the systems we will implement and have in place - change log and 24 Hour change email
• Strive for excellence in service and HySat Medallia results
• Be fully engaged and committed to being your BEST both inside and outside of work
• Administering the sales agreement
• Detailing all food, beverage and A/V needs
• Managing room blocks and pick up
• Reviewing billing instructions and final charges
• Serving as the on-site contact and ensuring smooth execution of all contracted events

Qualifications