Senior Equipment Operator
Wells Fargo · Charlotte, NC · 1 wk ago
AnalystFull-time
About This Role
Wells Fargo is seeking a Senior Equipment Operator.
In This Role, You Will
- Operate complex electronic or mechanical equipment to process daily work
- Support performance and work direction of less experienced staff and overall effectiveness of team
- Maintain equipment and systems are performing to processing and service levels
- Identify ways to improve individual work processes within established procedures
- Perform complex operational support tasks, coordinate preventive maintenance and equipment repairs, ensure diagnostic tools and service aids are in working order
- Provide training and guidance to less experienced team of Equipment Technicians
- Work with systems to test and enhance new product output to assure needs are met
- Provide subject matter expertise and interpretation of procedures to less experienced staff
- Exercise independent judgement within guidelines
- Act as an escalation point for less experienced equipment technicians to resolve issues and provide feedback and training
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with internal customers and vendors
Required Qualifications
- 2+ years of Equipment Operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications
- Committed to delivering high-quality results, enhancing operational performance, and supporting organizational success through continuous improvement and operational leadership
- Recognized as a subject matter expert with the ability to train and develop others
- Experience supporting New Account Kit production and fulfillment while consistently meeting quality and procedural standards
- Proven ability to prepare operational reports
- Demonstrated expertise as an Equipment Operator with a strong focus on operational excellence
Job Expectations
- Must be flexible with availability to work nights, weekends, and/or holidays as needed or scheduled