Senior Epic Willow Inpatient Consultant

About the Role

As an experienced Epic Willow Inpatient Senior Consultant, you will work in a collaborative environment under Deloitte’s Project Delivery Talent Model (PDM), tailored for long-term, onsite client service delivery. This role focuses on Epic implementation with primarily remote work, though occasional on-site support may be requested by the client. You will join a large implementation and build team, contributing deep expertise in Epic systems to support healthcare solution implementation and optimization.

Responsibilities

• Provide specialized expertise in Epic systems to support implementation and optimization of healthcare solutions.
• Configure and customize Epic modules according to project requirements.
• Troubleshoot and resolve issues related to Epic systems.
• Conduct system testing and validation to ensure functionality and performance.
• Provide training and support to end-users on Epic applications.
• Document system configurations, workflows, and processes for future reference.

Skills

• Ability to work independently and collaborate as part of a team.
• Effective written and verbal communication skills.
• Meticulous attention to detail and quality of work product.
• Ability to build and sustain professional relationships.
• Ability to lead projects or workstreams.
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment.
• Strong interpersonal skills and professional demeanor.
• Ability to meet deadlines.
• Ability to provide clear guidance to others.

Qualifications

• Current Epic Certification in Willow Inpatient.
• 5+ years of Epic Willow build experience.
• Experience in application build and go-live, along with extensive experience in implementation, workflows, troubleshooting, testing, and support.
• Demonstrative understanding of technical documentation.
• Limited immigration sponsorship may be available.
• Ability to travel 10%, on average, based on client needs.
• Bachelor’s degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience.

Preferred Qualifications

• Hospital or Clinic operations experience.
• Additional Epic Certifications.
• ITIL process knowledge.
• Analytical ability to manage multiple projects and prioritize tasks into manageable work products.
• Ability to operate independently or with minimum supervision.
• Excellent written and communication skills.
• Ability to deliver technical demonstrations.

Pay

The wage range for this role is $120,000 to $143,000, taking into account factors such as skill sets, experience, training, licensure, certifications, and business needs. Compensation decisions depend on individual circumstances. You may also be eligible to participate in a discretionary annual incentive program, subject to program rules and performance factors.