Senior Engineering Manager, Messaging Platforms

About the role

The New York Times is looking for a Senior Engineering Manager to lead our Integrated Messaging team within the Messaging Platforms group. This is a full-stack engineering team responsible for the end-to-end experience of our direct-to-consumer messaging. We build both the high-throughput delivery engines that power native push notifications for millions of readers and the internal applications that allow our newsroom and marketing partners to orchestrate these communications.

Responsibilities

• Lead a Full-Stack Team: Manage a high-performing team of engineers (typically 7–12) working across the stack, from backend distributed systems to frontend management applications.
• Design Multi-Channel Growth: Guide the technical vision and roadmap for expanding our capabilities beyond native push into WhatsApp, SMS, or other emerging messaging channels.
• Balance Systems & Applications: Oversee the development of high-availability delivery services alongside the internal tools and UIs that our editorial and product teams use to reach readers.
• High-Stakes Delivery: Ensure the reliability and sub-second delivery of push notifications.
• Strategic Partnership: Partner with Product, Design, and Data counterparts to prioritize investments that balance immediate operational needs with long-term platform modernization.
• Group Leadership: Contribute to the broader Messaging Platforms group by leading cross-team technical or cultural programs alongside the Group EM cadre.
• Champion Excellence: Represent the team in high-level technical discussions, identifying risks and making calculated tradeoffs between feature velocity and platform stability.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Qualifications

• Basic Qualifications: 3+ years of experience as an Engineering Manager, with a proven track record of managing high-functioning teams. Full-Stack Leadership for High-Availability Systems: Experience managing cross-disciplinary engineers (Frontend, Backend, DevOps) and overseeing mission-critical production operations. Demonstrated experience in driving transformation, leading teams through changes in technical strategy, organizational structure, or product direction. Strong People Development Skills: A history of coaching, mentoring, and growing the careers of engineers at various levels.
• Preferred Qualifications: Experience transitioning a team to an Agentic AI workflow, leveraging AI agents or LLM-based automation to enhance engineering productivity or system capabilities. Messaging Domain Expertise: Experience with push notification services (APNs, FCM), SMS gateways, or messaging APIs (e.g., WhatsApp Business API, Twilio).

Benefits

This role may require limited on-call hours. An on-call schedule will be determined when you join, taking into account team size and other variables.

The annual base pay range for this role is between: $185,000 - $210,000 USD For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.