Senior Engineering Manager, Acquisition

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding and implementation experience.
• Collaborate with cross-functional partners across Product, Design, Operations, Marketing, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate prospecting, onboarding, implementation, and retention workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Acquisition group roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage multiple teams of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Demonstrated track record of shipping customer-facing features across multiple release cycles.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.