Senior Engineer, Supplier Quality

Responsibilities

• Qualify suppliers, purchased components and products for sale including validation of supplier processes and evaluation of required characteristics / specifications according to Shure standards.
• Ensure suppliers deliver parts, products, materials, and services by developing production part approval package requirements, creating, or modifying inspection instructions, coordinating the evaluation and disposition of suspect material, and obtaining documented root cause analysis and supplier corrective/preventative actions for non-conforming material through Shure’s SCAR system as appropriate.
• Represent supplier quality interests by actively participating in product development and commodity teams, including the supplier selection and evaluation process.
• Participate in product design & drawing reviews acting as the voice of the supplier with design engineering, metrology engineering, and purchasing.
• Actively participates in Shure’s DFM process with suppliers.
• Evaluate suppliers on an ongoing basis, assessing their overall capability and performance. Provide feedback internally and directly to the suppliers.
• Aid suppliers in the use of quality improvement tools such as root cause and corrective/preventative action the 8D process, control plans, cause and effect diagrams, statistical analysis (including capability studies and SPC), error proofing, and GR&R to drive performance improvement.
• Apply a data driven mindset by supporting engineering judgement with evidence and appropriate data analysis.
• Facilitate technical communication between Shure and JDM teams, resolving quality issues and aligning on specifications.
• Participate in the development and communication of the quality division’s best practices, methodologies, and continuous improvement activities.
• Perform system and process audits on site at suppliers (or virtually as necessary) according to Shure supplier quality audit standards.
• Collaborate cross-functionally with internal teams including product development, purchasing, manufacturing, and quality to drive alignment and foster a culture of process compliance and continuous improvement in JDM supplier quality management.
• Evaluate parts in a hands-on manner, including participation in pre-production product development builds and on-site at suppliers.

Qualifications

• Bachelor’s degree in Electrical, Mechanical, Industrial, Quality Engineering or similar engineering degrees.
• A minimum of 5 years in quality engineering, preferably with JDM and/or ODM partners.
• Experience with contract manufacturers (JDM/ODM/CEM) collaboration models and managing remote supplier relationships.
• ASQ certification as a Certified Quality Engineer (CQE) and/or Certified Supplier Quality Professional (CSQP) is preferred.
• Ability to remain current with best practice trends, i.e., supplier partnerships, total quality concepts, ISO 9000, etc.
• Experience performing audits and monitoring supplier performance is preferred.
• Demonstrated ability working on complex assignments that include independently managing projects involving additional associates from within and outside supplier quality.
• Strong verbal and written communication skills.
• Experience with product life and reliability testing is desirable.
• Ability to multi-task and set priorities based on Shure’s business needs with guidance from management.
• Adept at using Windows based applications such as Teams, Word, and Excel.
• Experience with other collaboration tools such as OneNote, SharePoint 365, etc.
• Ability to work on problems of diverse scope using data analysis and various problem-solving tools.