Senior Engineer II, Technology Operations

About the role

When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their unique journey—helping them plan their higher education, successfully finish, and prepare for life after school. We’re looking for people who are excited to drive transformation, break barriers, and create better experiences for students and each other. This is where diverse backgrounds, beliefs, and perspectives matter, and where you’re empowered to bring your authentic self to work.

Responsibilities

• Oversee the planning, implementation, and management of various systems within the company.
• Develop and execute a comprehensive technology operations strategy aligned with the organization's goals, ensuring the effective and efficient use of technology resources.
• Manage and maintain the organization's technology infrastructure, including hardware, software, networks, and data centers, to ensure high availability, scalability, and security.
• Identify, evaluate, and implement appropriate technology systems and solutions to support the organization's operations, improving efficiency, productivity, and user experience.
• Collaborate with finance and executive teams to develop and manage the technology operations budget, ensuring cost-effective allocation of resources while meeting business requirements.
• Work closely with cross-functional teams, including executive leadership, project managers, and business units, to understand technology needs, align priorities, and deliver solutions that support organizational objectives.
• Develop new and modify existing integrations from Workday to internal and external clients using Workday technologies (e.g., Benefits, Payroll, internal systems) including PGP/SSH key management, calculated fields, custom reports, EIBs, Document Transformation, Core Connectors, Workday Studio, Web Services, etc.
• Provide production support for clients on Workday integrations and HR-related applications, including addressing inquiries on the technology, processes, or user access to resolve issues.
• Partner with colleagues in the design, testing, and support of Workday integrations including regression testing during bi-annual Workday releases.
• Participate in walk-throughs which review integration changes, source code, and all technical supporting documentation, while providing feedback in accordance with department standards and guidelines.
• Monitor a large number of Workday Integrations to ensure integration operability.

Requirements

• Bachelor’s degree (or foreign equivalent) in Computer Science, Information Systems, Mechanical Engineering, or a related field.
• Five (5) years of experience as a Senior Software Engineer, Workday Integration Consultant, Software Developer, or related role.
• Experience with Workday Studio.
• Experience with integration technologies such as Web Services, XML, XSLT, SOAP, and Java.
• Experience with Extract, Transform, Load (ETL) processes.

Benefits

• Competitive base salaries and bonus incentives.
• Generous PTO, floating holidays, and 12 federal holidays observed.
• Support for financial well-being and retirement: 401k with employer match.
• Comprehensive medical, dental, vision, hospital indemnity, critical illness, and pet insurance.
• Employer-paid short-term/long-term disability and basic life insurance.
• Flexible hybrid working arrangements.
• Paid parental leave and adoption reimbursement programs.
• Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware).
• Confidential counseling support (EAP), health advocacy services, and wellness program with financial incentives.
• Tuition reimbursement and family scholarship programs.
• Career development and training opportunities.

Schedule

40 hours per week, Monday through Friday.

Remote work permitted.