Senior Endpoint Engineer (Intune / MECM) HYBRID
US Fertility · Rockville, MD · 4 mo ago
HybridEngineering$100k–$110k/yrFull-time
Core Responsibilities
- Perform Endpoint Engineering
- Serve as the primary technical owner for MECM/SCCM and Intune across 4,000+ endpoints
- Own a small but mighty Jamf management environment for :100 Mac devices/iPads
- Design, build, and maintain Windows imaging processes and task sequences
- Implement and optimize Windows Autopilot deployments
- Configure and manage kiosk mode devices
- Build, test, and deploy enterprise software packages
- Drive modernization through stronger Intune adoption and co-management strategy
- Develop proactive hardware and software lifecycle management processes
- Patch & Compliance
- Design and maintain Windows patch management processes using MECM and Intune
- Improve compliance reporting and remediation processes
- Ensure endpoints meet security and regulatory requirements (HIPAA, SOX, etc.)
- Ensure Mac devices are kept up to date through Jamf Automation & Optimization
- Identify manual or inefficient processes and automate them using PowerShell and modern management tools
- Improve deployment consistency and reliability
- Reduce task sequence failures and patching exceptions
- Advanced Troubleshooting
- Troubleshoot complex endpoint issues across MECM, Intune, and Group Policy
- Perform detailed log analysis (client logs, task sequence logs, Windows event logs, etc.)
- Resolve co-management conflicts and deployment failures
- Escalation point for advanced endpoint-related technical issues
- Documentation & Knowledge Sharing
- Document build standards, processes, and configurations
- Provide guidance to team members on endpoint-related procedures
- Train additional team members in standard maintenance and deployment tasks
Qualifications and Skills
- 5+ years of enterprise endpoint management experience
- 5+ years building and maintaining Windows imaging task sequences
- Strong hands-on expertise in: Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, Co-management configuration and troubleshooting, Windows Autopilot, Active Directory Group Policy (GPO)
- Strong PowerShell scripting and automation experience
- Experience designing and maintaining automated patch management processes
- Demonstrated ability to troubleshoot using logs and identify root cause
- Experience supporting endpoints in a regulated environment
- Ability to independently execute technical projects
- Ability to lift 30+ lbs
- Experience with Jamf
- Experience migrating workloads from MECM to Intune
- Experience with conditional access and compliance policies
- Experience developing reporting and compliance metrics