Senior Endpoint Automation Engineer

Location: Remote | Contract | Hourly Pay Range: $100–$119

About the role

Senior Endpoint Automation Engineer needed for a contract engagement focused on improving endpoint management health, vulnerability patching, and operational automation across enterprise Windows and macOS environments. This is a hands-on engineering role emphasizing root-cause analysis, advanced scripting, data correlation, and automated remediation to prevent recurring endpoint compliance and patching issues.

Key Responsibilities

• Investigate Windows and macOS devices that stop communicating with endpoint management platforms.
• Establish automated monitoring to identify endpoints that fail to check in within defined timeframes.
• Diagnose root causes involving agent health, connectivity, identity, certificates, configuration, and device state.
• Develop automated workflows to identify, classify, and remediate inactive or noncompliant devices.
• Automate the identification and removal of retired devices across MDM, directory, identity, and security platforms.
• Improve endpoint inventory accuracy and eliminate stale or conflicting device records.
• Investigate operating system and application patching failures across Windows and macOS environments.
• Identify and resolve underlying causes of devices remaining unpatched beyond established SLAs.
• Correlate data across Microsoft Intune, Iru/Kandji, Tenable, CrowdStrike, and inventory platforms to validate patch compliance.
• Investigate discrepancies between endpoint management, security, and vulnerability reporting systems.
• Build automated remediation, monitoring, and escalation workflows for patching failures.
• Establish reliable compliance reporting that accurately reflects endpoint security and vulnerability exposure.
• Design, develop, and implement scalable automation using PowerShell, Python, Bash, APIs, and existing enterprise tooling.
• Replace repetitive manual processes with reliable, repeatable workflows.
• Automate endpoint cleanup, agent remediation, patch troubleshooting, and compliance reporting.
• Develop scripts and integrations to identify recurring issues and initiate corrective action.
• Incorporate appropriate error handling, logging, validation, and exception management into automated workflows.
• Document automated solutions and transfer knowledge to permanent engineering teams.
• Analyze large datasets from endpoint management, security, vulnerability, and ITSM platforms.
• Correlate information across multiple systems to identify technical patterns and systemic failures.
• Validate data accuracy rather than relying solely on existing dashboards or platform reporting.
• Leverage AI-assisted engineering tools for investigation, scripting, analysis, and workflow development.
• Ensure AI-generated solutions are technically validated and aligned with organizational security requirements.
• Develop meaningful metrics and reporting to demonstrate improvements in endpoint health, compliance, and operational efficiency.

Required Qualifications

• Strong enterprise-level endpoint engineering experience across Windows and macOS environments.
• Advanced hands-on experience with Microsoft Intune.
• Experience with Iru/Kandji, Jamf Pro, or comparable macOS management platforms.
• Experience with Tenable, CrowdStrike, or similar vulnerability management and endpoint security tools.
• Strong scripting and automation skills using PowerShell, Python, and/or Bash.
• Demonstrated experience working with APIs and integrating data across multiple enterprise platforms.
• Strong understanding of endpoint patch management, vulnerability remediation, and device compliance.
• Experience troubleshooting endpoint agent failures, device communication issues, and inconsistent inventory records.
• Proven ability to develop automated remediation workflows rather than relying on manual endpoint administration.
• Experience analyzing and reconciling large, complex datasets from multiple management and security platforms.
• Practical experience using AI-assisted tools to improve engineering, automation, and analysis workflows.
• Excellent root-cause analysis, technical troubleshooting, and problem-solving skills.
• Ability to independently own technical challenges from initial investigation through implementation and measurable resolution.

Preferred Qualifications

• Experience developing automated device lifecycle management and decommissioning processes.
• Experience integrating endpoint management, vulnerability management, identity, and security tooling.
• Familiarity with enterprise ITSM platforms and automated incident or remediation workflows.
• Experience building operational dashboards, compliance reporting, and automated exception management.
• Relevant Microsoft, Apple, endpoint management, security, or automation certifications.

About Delphi-US

Delphi-US is a national IT Services firm based in Newport, Rhode Island. Delphi attracts our nation's best and brightest Technical & Professional Talent and positions our nation's finest employers to further their competitive advantages. Delphi's core technical focus includes Data Intelligence Engineering & Analytics, AI/ML Operational Excellence, DevOps & Cloud Computing, Health IT & Life Sciences, and Energy Management/Power Systems; serving domains from sensitive national energy sectors to critical financial services, biomed, life sciences & pharma, major government & municipal institutions, and much of the USA's Fortune 500 corporations. Delphi Associates are deployed on critical IT Projects where their consultative business acumen, comprehensive technical expertise, and committed service mission drives our client's success. Our proprietary skill-based and cultural matching process results in higher qualified project teams, custom curated for our client's specific technical & functional goals. We are supremely experienced, friendly, professional, and ready to advocate on your behalf. Delphi has an indelible understanding of employer expectations, a track record of project success and we deliver lasting results.