Senior EMR System Administrator Home Care (Onsite)

About the role

The System Administrator is responsible for managing and maintaining the organization’s Electronic Medical Records (EMR) system and supporting other healthcare-related software applications.

Responsibilities

• Serve as the primary administrator for the organization’s Electronic Medical Records (EMR) system.
  • Configure, maintain, test, and optimize the EMR platform to support clinical and administrative workflows.
  • Provide technical support and training to end-users, including clinicians, administrative staff, and leadership.
  • Troubleshoot and resolve EMR-related issues in collaboration with vendors and IT support teams.
  • Manage user roles, access permissions, and data security within the EMR system.
  • Ensure system updates, patches, and enhancements are applied with minimal disruption to operations.
• Support and maintain healthcare-related software applications integrated with the EMR system.
  • Assist in managing databases related to patient records, billing, and reporting.
  • Work with vendors and internal teams to implement software enhancements and integrations.
  • Develop and maintain documentation for system configurations, workflows, and troubleshooting guides.
• Ensure data integrity, confidentiality, and availability by maintaining compliance with HIPAA, HITECH, and other healthcare IT regulations.
  • Monitor access controls, system permissions, and audit logs to safeguard patient data.
  • Afford assistance with incident response planning and data recovery procedures to protect critical information.
• Identify opportunities for automation, system enhancements, and workflow optimizations within the EMR and healthcare applications.
  • Collaborate with clinical, billing, and administrative teams to improve technology adoption and user experience.
  • Provide insights and recommendations for software investments, upgrades, and resource allocation.

Requirements

• Education & Experience:
  • Bachelor’s degree in Information Technology, Healthcare Informatics, Computer Science, or a related field (equivalent experience considered).
  • 3–5 years of experience in EMR/EHR administration and healthcare IT support.
  • Familiarity with healthcare software applications, database management, and reporting tools.
• Hands-on experience with EMR/EHR platforms (e.g., HHAeXchange, My Unity, Netsmart, MatrixCare, HCHB, Epic, Cerner, or similar systems).
• Strong knowledge of HIPAA compliance and healthcare IT best practices.

Qualifications

• Strong problem-solving and troubleshooting abilities in EMR and healthcare software environments.
• Excellent communication and training skills for supporting non-technical users.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Experience working with vendors, IT support teams, and cross-functional healthcare teams.
• Strong documentation and process development skills.

Skills & Competencies

• Strong problem-solving and troubleshooting abilities in EMR and healthcare software environments.
• Excellent communication and training skills for supporting non-technical users.
• Ability to manage multiple projects, prioritize tasks, and meet deadlines.
• Experience working with vendors, IT support teams, and cross-functional healthcare teams.
• Strong documentation and process development skills.

Benefits

We offer comprehensive health benefits, generous paid time off, retirement benefits, life insurance, and opportunities for professional growth and development.

Pay

$95,000.00-$105,000.00 annually

Schedule

Full-time, in-person (onsite) position based out of our New Hyde Park, NY corporate office.