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Senior Employee Success Specialist

Great American Insurance Group · Cincinnati, OH · Yesterday
Full-time

Position Summary

Strategic Comp is seeking a Senior Employee Success Specialist to lead the design, implementation, and continuous improvement of employee onboarding, learning, and workforce readiness programs. This role will help employees become productive more quickly, build organizational knowledge, and successfully adapt to ongoing changes in technology, systems, and ways of working.

Essential Job Functions And Responsibilities

  • Leads the design, implementation, and continuous improvement of Strategic Comp's employee onboarding and employee success programs.

  • Establishes and maintains structured onboarding workflows that coordinate activities across Corporate HR, Strategic Comp administrative teams, hiring managers, and departmental subject matter experts.

  • PARTNER WITH BUSINESS LEADERS AND SMEs TO IDENTIFY LEARNING NEEDS AND DEVELOP SCALEABLE ROLE-BASED LEARNING PATHS FOR STRATEGIC COMP JOB FAMILIES.

  • Develops and maintains knowledge management frameworks, including job-specific knowledge libraries, documentation standards, and methods for efficient knowledge access and transfer.

  • Facilitates initiatives to capture and preserve critical institutional knowledge, particularly in areas vulnerable to workforce transition and retirement risk.

  • CURATES AND PROMOTES RELEVANT ENTERPRISE LEARNING RESOURCES.

  • DRIVES ADOPTION OF PRODUCTIVITY, COLLABORATION, AND AI TECHNOLOGIES BY CREATING LEARNING STRATEGIES AND PRACTICAL ENABLEMENT PROGRAMS THAT IMPROVE EMPLOYEE EFFECTIVENESS.

  • DEFINES AND TRACKS ONBOARDING, LEARNING, ENGAGEMENT, AND ADOPTION METRICS TO EVALUATE PROGRAM EFFECTIVENESS AND SUPPORT CONTINUOUS IMPROVEMENT.

  • SERVES AS A CHAMPION FOR CONTINUOUS LEARNING, PROCESS IMPROVEMENT, KNOWLEDGE SHARING, AND EMPLOYEE SUCCESS ACROSS THE ORGANIZATION.

Job Requirements

  • Bachelor's Degree in Organizational Development, Human Resources, Business Administration, Communications, Education, Instructional Design, Change Management, or a related field, or equivalent experience.
  • Generally, a minimum of 14 years of experience in organizational development, learning and development, talent development, employee experience, change management, business operations, or a related strategic role.
  • Experience designing scalable programs, facilitating cross-functional collaboration, implementing learning and development initiatives, and driving organizational adoption of new technologies is strongly preferred.
  • Completion of or progress toward a professional designation preferred, such as: Certified Professional in Talent Development (CPTD) OR Organizational Development, Change Management, or Insurance-related designations.

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