Senior Employee Relations Partner

About the Role

The Senior Employee Relations Partner serves as a trusted advisor to leaders and employees across the organization, providing expert guidance on employee relations, workplace investigations, performance management, policy interpretation, and employment-related risk. This individual contributor partners closely with managers, Human Resources, Compliance, and Legal to promote a positive employee experience while ensuring fair, consistent, and compliant people practices.

The ideal candidate brings strong expertise in employee relations, business acumen, sound judgment, and the ability to influence outcomes through consultation, coaching, and collaboration rather than direct authority.

Responsibilities

• Employee Relations & Workplace Investigations
  • Manages complex employee relations matters in partnership with HRBPs and key stakeholders.
  • Conducts thorough, objective, and well-documented workplace investigations and presents findings and recommendations.
  • Assesses organizational and legal risk while balancing employee experience and business objectives.
  • Identifies trends and recommends proactive solutions to improve workplace culture and reduce recurring issues.
  • Manages unemployment claims, including timely responses to requests for information, coordination of supporting documentation, and partnership with HR, Legal, and third-party administrators to ensure accurate, consistent, and compliant claim handling.
• Manager Coaching & Consultation
  • Provides consultation and guidance to leaders on employee relations issues and workplace concerns.
  • Coaches managers on performance management, difficult conversations, conflict resolution, corrective actions, coaching strategies, documentation, and accountability.
  • Guides leaders in consistent application of company policies and employment practices.
• Policy Interpretation & Compliance
  • Interprets and applies company policies, procedures, and employment practices in a fair and consistent manner.
  • Provides guidance on compliance with federal, state, and local employment laws.
  • Manages complex employee relations cases in partnership with HRBPs, who retain strategic ownership of business context, stakeholder alignment, and overall case direction.
  • Partners with HRBPs and Legal on complex or high-risk matters, with HRBPs leading strategic alignment and the Employee Relations role supporting legal strategy, risk assessment, recommended actions, and execution.
  • Supports policy development, updates, and manager education efforts.
• Organizational Effectiveness
  • Supports the development and delivery of training related to employee relations and performance management.
  • Analyzes employee relations trends and identifies recommendations for escalation to HR leadership.
  • Maintains confidentiality while handling sensitive employee and business information.
  • Participates in enterprise-wide HR projects and strategic initiatives, as needed.

Requirements

• Bachelor’s degree in human resources, Business Administration, Psychology, Industrial Relations, or a related field.
• 5-8 years of progressive Human Resources experience with significant expertise in employee relations.
• Proficient in Microsoft Office and HRIS systems. Experience working in Dayforce preferred.
• Demonstrated experience conducting complex workplace investigations and managing sensitive employee matters.
• Strong knowledge of employment law, HR best practices, and risk mitigation strategies.
• Experience influencing leaders and navigating complex organizational situations.
• Excellent communication, facilitation, conflict resolution, and relationship-building skills.
• Ability to maintain confidentiality and exercise sound judgment in highly sensitive situations.
• Experience supporting a multi-state workforce preferred.
• Experience in financial services or other highly regulated industries preferred.