Senior Employee Relations Partner
About the role
We’re seeking a Senior Employee Relations Partner to join our dynamic team. This role plays a crucial part in fostering a supportive and innovative environment where every employee feels valued and empowered.
Responsibilities
- Lead the intake, investigation, documentation, and resolution of complex global ER matters, including conduct issues, policy violations, and workplace conflicts, ensuring fair, consistent, and legally compliant outcomes.
- Coach managers and HRBPs through performance management, disciplinary actions, and difficult conversations, providing tools, templates, and guidance to build manager capability and reduce risk.
- Serve as the key point of escalation for sensitive employee concerns, driving resolution with empathy, integrity, and sound judgment, and partnering closely with Legal as needed.
- Develop, review, and update HR/ER policies and training programs to ensure compliance with local employment laws (US, UK, DE, Japan) and reinforce Flatiron's values and best practices.
- Build and continuously improve scalable ER systems (case trackers, templates, workflows) to ensure clean documentation, audit readiness, and reduced administrative burden on HRBPs and managers.
- Use ER case data to identify trends, surface systemic risks, and proactively recommend solutions, partnering with HRBPs to inform broader people strategies based on case patterns and employee sentiment.
Requirements
A BA/BS degree or higher (JD a plus, not required), with 8-10+ years of Employee Relations or employment law-focused HR experience, ideally in a global or fast-scaling organization. Deep expertise in employment law across markets where we operate (US, UK, DE, Japan), and experience managing complex, sensitive ER matters and investigations with legal/compliance awareness.
Qualifications
- A systems-thinking approach — experienced in designing and scaling repeatable ER processes that reduce risk and increase consistency.
- Exceptional judgment, discretion, and the ability to navigate ambiguity with clarity and empathy.
- Strong communication and coaching skills, with the ability to influence managers, HRBPs, and senior leaders on ER matters.
- A forward-thinking mindset, with experience (or interest in) integrating AI-driven tools into ER/HR operations and leveraging people data for insights.
- Ability to handle highly sensitive and confidential information with the utmost discretion and diplomacy.
Skills
- Deep expertise in employment law across markets where we operate (US, UK, DE, Japan).
- Exceptional judgment, discretion, and the ability to navigate ambiguity with clarity and empathy.
- Strong communication and coaching skills, with the ability to influence managers, HRBPs, and senior leaders on ER matters.
- A forward-thinking mindset, with experience (or interest in) integrating AI-driven tools into ER/HR operations and leveraging people data for insights.
- Ability to handle highly sensitive and confidential information with the utmost discretion and diplomacy.
Benefits
Benefits subject matter expertise.
Pay
Competitive compensation package.
Schedule
This role is hybrid, with a defined work location that includes work from home and 3 office days set by you and your team.