Jobs · North Carolina

Senior Employee Relations Partner

Flatiron Health · Durham, NC · 5 days ago
HybridFull-time

About the role

We’re seeking a Senior Employee Relations Partner to join our dynamic team. This role plays a crucial part in fostering a supportive and innovative environment where every employee feels valued and empowered.

Responsibilities

  • Lead the intake, investigation, documentation, and resolution of complex global ER matters, including conduct issues, policy violations, and workplace conflicts, ensuring fair, consistent, and legally compliant outcomes.
  • Coach managers and HRBPs through performance management, disciplinary actions, and difficult conversations, providing tools, templates, and guidance to build manager capability and reduce risk.
  • Serve as the key point of escalation for sensitive employee concerns, driving resolution with empathy, integrity, and sound judgment, and partnering closely with Legal as needed.
  • Develop, review, and update HR/ER policies and training programs to ensure compliance with local employment laws (US, UK, DE, Japan) and reinforce Flatiron's values and best practices.
  • Build and continuously improve scalable ER systems (case trackers, templates, workflows) to ensure clean documentation, audit readiness, and reduced administrative burden on HRBPs and managers.
  • Use ER case data to identify trends, surface systemic risks, and proactively recommend solutions, partnering with HRBPs to inform broader people strategies based on case patterns and employee sentiment.

Requirements

A BA/BS degree or higher (JD a plus, not required), with 8-10+ years of Employee Relations or employment law-focused HR experience, ideally in a global or fast-scaling organization. Deep expertise in employment law across markets where we operate (US, UK, DE, Japan), and experience managing complex, sensitive ER matters and investigations with legal/compliance awareness.

Qualifications

  • A systems-thinking approach — experienced in designing and scaling repeatable ER processes that reduce risk and increase consistency.
  • Exceptional judgment, discretion, and the ability to navigate ambiguity with clarity and empathy.
  • Strong communication and coaching skills, with the ability to influence managers, HRBPs, and senior leaders on ER matters.
  • A forward-thinking mindset, with experience (or interest in) integrating AI-driven tools into ER/HR operations and leveraging people data for insights.
  • Ability to handle highly sensitive and confidential information with the utmost discretion and diplomacy.

Skills

  • Deep expertise in employment law across markets where we operate (US, UK, DE, Japan).
  • Exceptional judgment, discretion, and the ability to navigate ambiguity with clarity and empathy.
  • Strong communication and coaching skills, with the ability to influence managers, HRBPs, and senior leaders on ER matters.
  • A forward-thinking mindset, with experience (or interest in) integrating AI-driven tools into ER/HR operations and leveraging people data for insights.
  • Ability to handle highly sensitive and confidential information with the utmost discretion and diplomacy.

Benefits

Benefits subject matter expertise.

Pay

Competitive compensation package.

Schedule

This role is hybrid, with a defined work location that includes work from home and 3 office days set by you and your team.

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