Senior Employee Benefits Account Manager

Great opportunity to join our Employee Benefits team! We value education and continuous learning and are excited to assist you along your career development path.

About Us

Our Vision: To be everywhere risk exists – today and tomorrow. Helping protect what matters most.

Our Mission: To protect and support the aspirations of individuals, families and businesses. To empower our employees to learn, grow and make a difference in their communities.

• Entrepreneurship: We encourage innovation and educated risk-taking.
• Integrity: We do the right thing every time.
• Teamwork: We work together to maximize results.
• Accountability: We measure and take responsibility for outcomes.
• Service: We serve customers, communities and colleagues.

Who We're Looking For

• Seeking a progressive work environment at a rapidly growing organization
• An entrepreneurial spirit and are challenged by the opportunity to grow the business
• Focused on learning and development to enhance your industry knowledge and expertise
• A self-starter willing to invest time and energy to learn the technical aspects of our business
• Believe in integrity and building success by developing relationships with others

Responsibilities

• Serve as the point of contact for client and carrier inquiries and provide a response to the inquiry in a timely manner ensuring accuracy.
• Create and maintain internal client files and records as needed, ensuring compliance with company policies and federal and state regulations.
• Attend and participate in client meetings with the Strategic Account Executive, serving as a Subject Matter Expert (SME) for procedural and administrative matters.
• Review plan documents (master application, master policy, summary plan description, administrative service agreements, etc.) ensuring information is complete and free of errors.
• Draft a variety of communication/education documents to be sent to the client announcing new plans or changes to existing plans.
• Conduct employee meetings or webinars to educate client’s employees.
• Work with clients and carriers to ensure the plan implementation paperwork and enrollment process for renewals and/or changing carriers is completed accurately and in a timely manner.
• Coordinate and research client ERISA and other legislative plan requirements. Work with Project Analyst to prepare Form 5500 filings on client welfare benefit plans and instruct clients on filing procedures and guidelines.
• Provide training and support to clients regarding administrative procedures provided by the carriers, ensuring the training is appropriate for the target audience.

Qualifications

• Bachelor's degree from an accredited college or university preferred
• Prior broker experience with employer groups of 100+ employees, benefit/insurance customer service and/or account administration, or related field preferred
• Minnesota Life and Health License
• An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications
• Must be a critical thinker, with strong communication, interpersonal, multi-tasking, and organizational skills
• Excellent verbal and written communication skills
• Team player with a great attitude, self-motivation, and the ability to work in a fast-paced environment
• Thorough, detail-oriented, and responsible for working with confidential information
• Ability to accommodate immediate requests, perform under short deadlines, and coordinate multiple jobs
• Ability to function independently with minimal supervision

Benefits

• A rewarding career helping local businesses in the community
• Rewards for top performers
• Medical, dental, vision, and life insurance
• Paid Parental Leave
• Health Savings Account
• 401k matching program
• Voluntary insurance options
• Life and disability plans
• Work/life balance
• Opportunity to learn from the expertise of your coworkers
• Growth opportunities – HUB is growing, and so can your career
• Ability to be part of a motivated, winning team

Pay

The expected salary range for this position is $80,000 to $95,000 annually and will be impacted by factors such as the successful candidate’s skills, experience, and working location, as well as the specific position’s business line, scope, and level.

Required experience: 2-5 years of relevant experience. Required travel: Up to 25%.