Senior Educational Technologist

About the role

Senior Educational Technologist South College - We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Over 20,000 Students 10 Campuses Competency Based Education Online

Responsibilities

• Serve as one of the primary escalation points for complex LMS, integration, and instructional technology issues in collaboration with Instructional Design and Technology leadership
• Troubleshoot system-level and cross-platform issues involving LMS tools, integrations, and course functionality
• Identify root causes of recurring issues and implement sustainable solutions
• Lead the development or revision of complex or high-impact courses in collaboration with subject matter experts, instructional designers and multimedia specialists
• Design and build advanced, interactive learning content using LMS tools and authoring platforms (e.g., Articulate Rise, Storyline)
• Ensure adherence to best practices in instructional design, accessibility, and usability
• Serve as a subject matter expert for LMS functionality and supported instructional technologies
• Perform advanced LMS troubleshooting, tool configuration, and course optimization
• Support testing and validation of new features, updates, and integrations in partnership with Instructional Design & Technology leadership
• Co-lead troubleshooting and optimization of complex LTI integrations and external tools
• Collaborate with vendors and IT teams to resolve advanced technical issues
• Establish and document best practices for integration setup and support
• Provide advanced training and consultation to faculty on course design and instructional technologies
• Mentor Educational Technologists I and II and support their professional development
• Develop and maintain advanced documentation, standards, and training materials
• Identify and implement improvements to workflows, support processes, and course quality
• Contribute to evaluation and piloting of new instructional technologies
• Collaborate with instructional designers, IT staff, and academic stakeholders
• Perform other duties as assigned by the supervisor to support departmental and institutional needs

Requirements

• Master's degree in Education, Instructional Design, Business, Information Technology, Multimedia Production, Human Resources, Communications or a related field.

Skills

• Minimum of 5 years of experience in