Senior Edge Platforms SRE - 1 year Term

Primary Job Duties and Responsibilities

• Addressing software and minor hardware issues in the edge fleet in a timely manner and escalating issues which need attention from the deployment team and/or on-site staff.
• Selecting, developing, and managing tooling and infrastructure for monitoring and alerting. Due to the unique aspects of our edge deployment, it is expected that you will develop substantial software tooling to address gaps that existing tools do not cover.
• Developing relevant dashboards for the software team to understand how well services are performing.
• Performing routine maintenance such as software upgrades and minor tasks such as renewing domain certificates annually.
• Setup and manage support ticket systems for platform and device issues.
• Lead a small team (1-2 people) of junior SREs, as we grow the SRE team.

Minimum Qualifications

• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
• 4-5 years of direct experience supporting code, services, and deployments in production.
• Demonstrated experience in Linux, including fundamentals of scripting, user management, networking, package management, SSH, and debugging.
• Experience in software engineering and Python.
• Familiarity with Kubernetes, particularly using Kubernetes for deployments, and being familiar with deploying and administering Kubernetes clusters.
• Familiarity with monitoring and data collection tooling such as Prometheus, Grafana, Fluentbit, and Loki.
• Familiarity with basic cybersecurity best practices such as how to securely deploy a web service.
• Strong willingness to learn new tools and technologies on the job.
• Strong communication skills.

Preferred Qualifications

• Familiarity with embedded Linux devices such as Raspberry Pi or Nvidia Jetson and Orin family.
• Familiarity with basic cloud infrastructure concepts such as time series databases (ex. InfluxDB) S3 storage, message brokers (ex. RabbitMQ), caching (ex. Redis), and web services.
• Familiarity with Infrastructure as Code and config management tooling such as Ansible.
• Familiarity with basic data analysis and visualization in Python, with a strong ability to communicate issues using these tools.
• A B.S. or M.S. degree in CS or related fields

Benefits

The available benefits package for this position will include health, dental, vision, disability, and life insurance; paid vacation and holidays; paid medical/sick and parental leave; tuition benefits for the employee and dependents; pre-tax and flex spending accounts for commuting and dependent care; generous retirement savings options; and wellness programs.

To learn more about the available benefits, including eligibility details, visit us at https://www.northwestern.edu/hr/benefits/index.html.

Work-Life and Wellness

Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles.

We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care.

To learn more about these programs, visit us at https://www.northwestern.edu/hr/benefits/work-life/index.html.

Professional Growth & Development

Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources.

To learn more about these resources, visit us at https://www.northwestern.edu/hr/learning/index.html.