Senior Drayage Operations Specialist

About the role

The US Drayage Specialist will oversee the daily operations of drayage clients' needs, ensuring efficient management of container movements and compliance with all federal, state, and local regulations. This role requires a strategic thinker with excellent problem-solving skills and the ability to work in a fast-paced environment with high autonomy.

Responsibilities

• Cook up and manage the scheduling, dispatch, and tracking of drayage shipments from ports to warehouses, rail ramps, and final destinations
• Monitor and analyze dispatch operations to ensure optimal route and resource allocation
• Develop and maintain strong relationships with drivers, carriers, and port officials to ensure smooth operations
• Implement strategies to minimize costs and improve efficiency within the drayage operation
• Ensure compliance with all transportation laws, safety regulations, and company policies
• Resolve any issues related to shipments, including delays, damages, and discrepancies in a timely and effective manner
• Provide leadership, training, and support to other dispatch team members, promoting a positive and productive work environment
• Stay informed of industry trends, technologies, and best practices in drayage and logistics management
• Foster strong relationships with client contacts
• Negotiate to ensure the best costs and value to maximize profit
• Maintain strong relationships with clients and ensure their long-term satisfaction by providing solutions and support
• Collaborate with sales team to identify and grow opportunities or compete for new or lost opportunities
• Aid in special projects as requested

Requirements

• Experience with import/export drayage
• Experience working at a steamship line, drayage carrier, or freight forwarder

Qualifications

Not specified

Skills

Not specified

Benefits

• Paid Time Off (PTO)
• 401k Savings Plan (Traditional & Roth Plans)
• Annual Corporate Sponsored 401k Contributions
• Health Insurance - employee and dependents (PPO & HMO offered through Blue Cross Blue Shield)
• Dental Insurance - employee and dependents
• Vision Insurance - employee and dependents
• Short-term & Long-term Disability Insurance

Pay

Salary + Commission + Performance Bonus

Schedule

Remote - US