Senior Director, Technical Training - Career Accelerator

About the role

Per Scholas seeks a Senior Director, Technical Training, to lead the delivery and continuous improvement of technical upskilling across the alumni training continuum and Per Scholas' Career Accelerator. This leader owns the end-to-end product delivery experience for alumni and external learners, ensuring high-quality, industry-aligned instruction that drives completion, certification attainment, and ultimately job mobility.

Responsibilities

• Lead a national technical training strategy aligned to Career Accelerator growth and outcomes goals.
• Serve as the lead technical and andragogical subject matter expert for the Career Accelerator and Alumni Relations team.
• Lead and develop a high-performing, nationally distributed team of full-time and adjunct instructors.
• Align curriculum delivery with evolving industry demands and certification requirements.
• Ensure consistent, high-quality delivery across instructor-led and asynchronous learning experiences.
• Develop and implement instructor onboarding, training, and evaluation systems.
• Establish clear instructional expectations, observation practices, and continuous improvement cycles.
• Monitor learner engagement, retention, and completion data to drive instructional improvements.
• Build systems that ensure instructional rigor while supporting diverse learner needs.
• Partner with CAAR leadership to drive strategies to increase certification participation and pass rates across all programs.
• Partner with Product and Curriculum teams to align training with certification pathways.
• Collaborate with CAAR operations and impact to implement supports such as exam readiness resources, practice testing, and learner accountability systems.
• Track and analyze certification outcomes to inform program design and instructional adjustments.
• Identify barriers to learner persistence and implement strategies to improve retention and completion.
• Contribute to building scalable systems for scheduling, staffing, and delivery across multiple programs and modalities.
• Optimize instructor utilization across full-time and adjunct talent pools.
• Implement tools and processes to support virtual, hybrid, and asynchronous learning environments.
• Develop dashboards and KPIs to monitor instructional performance and learner outcomes.
• Cross-functional collaboration with Product, Curriculum, and Enrollment teams to align program design with delivery realities.
• Collaborate with Career Services and Employer Partnerships to ensure training aligns with job market demand.
• Provide insights from instructional delivery to inform program iteration and strategic planning.
• Align instructional pacing and capacity with enrollment growth and organizational goals.

Requirements

• 10+ years of experience in technical training, workforce development, or adult education.
• Proven success leading instructional delivery at scale across multiple programs and modalities.
• Experience managing distributed teams of instructors, including adjunct or contract faculty.
• Strong understanding of certification-based training (e.g., IT, cybersecurity, cloud, data).
• Andragogy & Learning Design Expertise: Deep knowledge of adult learning theory and evidence-based instructional practices.
• Ability to translate complex technical content into accessible, high-impact learning experiences.
• Systems & Operational Excellence: Experience building scalable instructional systems, processes, and performance management frameworks.
• Strong data orientation with an ability to use metrics to drive continuous improvement.
• Familiarity with LMS platforms, virtual learning tools, and instructional technology ecosystems.

Qualifications

• Bachelor’s degree in a relevant field; advanced degree or equivalent experience preferred.
• Mission-driven leader committed to advancing equity in education and workforce development.
• Strong people manager with a coaching mindset and commitment to team development.
• Collaborative, adaptable, and energized by building and scaling new initiatives.

Skills

• Technical Training & Instructional Leadership Experience.
• Andragogy & Learning Design Expertise.
• Systems & Operational Excellence.

Benefits

• Holidays & PTO.
• Full-Time Benefits Eligible Employees Receive 80 Wellness Hours and 8 Hours of Vacation Accrual per Month.
• Comprehensive Medical Coverage.
• Dental and Vision Insurance.
• Retirement Savings: 401(k) Plan with a Current 100% Employer Match on Contributions Up to 6%.
• Employee Assistance Program (EAP).
• Additional Benefits & Perks: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance.

Pay

We are targeting a salary range of $80,000 - $ 95,000, where the difference in salary is typically determined by several factors, including the geography in which the selected candidate resides and alignment with qualifications and experience.

Schedule

Remote

Application Instructions

Please email our Talent team at jobs@perscholas.org with any questions about this role. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy