Senior Director, Technical Training

About the role

The Technical Training Senior Director will lead the design, planning and implementation of an organization-wide strategic technical training program. A significant component of this role will be to build a comprehensive structured on the job training program that can be effectively and repeatably deployed to departmental leaders and trainers.

This position interfaces with senior leaders and cross-functional business process owners and secures resources necessary to create and execute an effective training strategy. They act as a team lead and mentor for training colleagues to help orient, develop and grow talent. They may serve as the sponsor for special/innovative/complex projects. They act as an enterprise leader. They lead a team of training professionals primarily responsible for executing a standardized approach to training across the fleet of operations enabling new hires to learn the business from end to end.

Responsibilities

• Create and execute the strategy for technical training for employees in Waste to Energy, Transfer Stations, Environmental Solutions and Profiled Waste.
• Prepare the curriculum for new entry-level employees, starting with Safety, that enables them to understand how their role interacts with other roles and contributes to the sustainable impact that Reworld has on the environment.
• Create site training capabilities using a train-the-trainer approach.
• Maintain training infrastructure that allows for safe and standardized role-based training that is compliant with applicable regulations (e.g., ASME, QRO State operator certification requirements, and any local licensing requirements).
• Develop innovative, immersive, simulative training methodologies enabling accelerated knowledge transfer and transferable skill building.
• Ensure learning objectives are tied to business outcomes with clear measurement criteria and methodologies.
• Work cross-functionally with enterprise level and site training leads that have responsibility for training and ensure consistent application of training methodology, process, systems and tools.
• Develop material and training for plant employees.
• Analyze current operating problems and future operating requirements to identify training needs and develop training programs.
• Actively interface with responsible groups in support of regulatory training, reporting, and inspections as needed.
• Work with the QA team to translate policies and procedures into appropriate training materials.
• Ensure strong connections between subject matter experts and training leads to enable consistent and compliant technical training delivery.
• Create standard work for the following training: Safety, Environmental, technical and procedural training on equipment, business conditions, regulatory and updated processes/procedures.
• Manage the GPiLEARN+ Training Program to include the associated Learning Management System (LMS) for the organization to include generating reports, maintaining the system in a compliance-ready state, and managing the annual seat license renewal and invoicing process.
• Develop, update, and track completion status for on-the-job technical training for all employees or those assuming new positions within the department.
• Monitor and track the department training activities of the area(s) supported.
• Maintain close liaison with the area they support as well as all other areas of the plant, to include peers or employees at the other sites.
• Write, issue and update job aids and other training documents.
• Assist in the development and facilitation of departmental or site training (through regional technical training specialists).
• Update/direct the update of curriculum or course materials.
• Provide oversight and support to the Regional Technical Training Specialists to include job performance reviews.
• Serve as a training resource in the organization supporting projects and process/equipment implementation.
• Stay up to date with current training authoring software and delivery technology.

Requirements

• 12+ years of related experience creating technical training and leading a team of technical trainers in a manufacturing environment, particularly focused on operations and maintenance.
• Bachelor’s degree in Engineering, Business, Science or Education/Development.
• Experience in a manufacturing environment with knowledge of manufacturing principles and techniques as well as various techniques for training both technical and non-technical subjects.
• Strong computer skills and familiarity with Microsoft Office Suite.
• Strong verbal and written communication skills with the ability to speak in large group settings.
• Strong interpersonal skills and ability to work well with others.
• Ability to solve problems using LEAN methodologies to determine the root cause and develop a sound plan to address the problem.