Senior Director, Technical Training

For more than 40 years, Reworld has been a leader in sustainable waste solutions, providing customers with innovative solutions that help them achieve carbon-negative outcomes. Reworld partners with businesses by offering cutting-edge engineering and innovative solutions to help customers reduce, reuse, recycle, and recover value from waste streams while meeting or exceeding their sustainability goals. Our differentiator comes from our ecosystem of technology, facilities, and partnerships, trusted by the world’s largest organizations to reimagine waste management for a smarter, more sustainable world.

About The Role

The Technical Training Senior Director will lead the design, planning, and implementation of an organization-wide strategic technical training program. This role involves building a comprehensive structured on-the-job training program that can be effectively and repeatably deployed to departmental leaders and trainers. The position interfaces with senior leaders and cross-functional business process owners to secure resources necessary for creating and executing an effective training strategy. The Senior Director acts as a team lead and mentor for training colleagues, sponsors special projects, and serves as an enterprise leader.

This role leads a team of training professionals responsible for executing a standardized approach to training across operations, enabling new hires to learn the business end-to-end. The Senior Director will create and execute the strategy for technical training for employees in Waste to Energy, Transfer Stations, Environmental Solutions, and Profiled Waste. They will prepare curricula for new entry-level employees, starting with Safety, to help them understand how their role interacts with others and contributes to Reworld’s sustainable impact. Additionally, this role develops training approaches to help the current workforce attain the necessary knowledge, skills, and abilities to advance their careers. This position is a key enabler in transforming training and knowledge management for all operations employees.

Responsibilities

• Provide organizational support for curricula development that is role and activity-based.
• Develop site training capabilities using a train-the-trainer approach.
• Monitor learning maturity and ensure continuous improvement for training systems and programs.
• Work with enterprise resources to align approach and systems, enabling just-in-time or real-time instructional training using innovative technologies.
• Lead a team of colleagues responsible for training and knowledge management.
• Serve as the business process owner for all technical training, including technician-level qualification-related training for operations and maintenance technicians.
• Maintain training infrastructure that allows for safe and standardized role-based training compliant with applicable regulations (e.g., ASME, QRO State operator certification requirements, and local licensing requirements).
• Develop innovative, immersive, simulative training methodologies enabling accelerated knowledge transfer and transferable skill-building.
• Ensure learning objectives are tied to business outcomes with clear measurement criteria and methodologies.
• Work cross-functionally with enterprise-level and site training leads to ensure consistent application of training methodology, process, systems, and tools.
• Develop material and training for plant employees.
• Perform data analysis and gather information for new training; prepare and maintain training materials and coordinate the development of new training materials and aids.
• Coordinate training content with Subject Matter Experts (SMEs).
• Analyze current operating problems and future operating requirements to identify training needs and develop training programs.
• Actively interface with responsible groups in support of regulatory training, reporting, and inspections as needed.
• Work with the QA team to translate policies and procedures into appropriate training materials.
• Ensure strong connections between subject matter experts and training leads to enable consistent and compliant technical training delivery.
• Demonstrate expertise in multiple knowledge areas, maintain a wide breadth of knowledge, and stay up-to-date on current industry trends.
• Create standard work for the following training: Safety, Environmental, technical and procedural training on equipment, business conditions, regulatory, and updated processes/procedures.
• Manage the GPiLEARN+ Training Program, including the associated Learning Management System (LMS) for the organization, generating reports, maintaining the system in a compliance-ready state, and managing the annual seat license renewal and invoicing process.
• Develop, update, and track completion status for on-the-job technical training for all employees or those assuming new positions within the department.
• Monitor and track department training activities of the area(s) supported.
• Maintain close liaison with the supported area as well as all other areas of the plant, including peers or employees at other sites.
• Write, issue, and update job aids and other training documents.
• Assist in the development and facilitation of departmental or site training (through regional technical training specialists).
• Update/direct the update of curriculum or course materials.
• Provide oversight and support to the Regional Technical Training Specialists, including job performance reviews.
• Develop improved training content and methodology.
• Serve as a training resource in the organization supporting projects and process/equipment implementation.
• Stay up-to-date with current training authoring software and delivery technology.

Requirements

• 12+ years of related experience creating technical training and leading a team of technical trainers in a manufacturing environment, particularly focused on operations and maintenance.
• Bachelor’s degree in Engineering, Business, Science, or Education/Development.
• Experience in a manufacturing environment with knowledge of manufacturing principles and techniques, as well as various techniques for training both technical and non-technical subjects.
• Strong computer skills and familiarity with Microsoft Office Suite.
• Strong verbal and written communication skills with the ability to speak in large group settings.
• Strong interpersonal skills and ability to work well with others.
• Ability to solve problems using LEAN methodologies to determine root causes and develop sound plans to address them.
• Strategic planning skills and a long-range perspective to prepare the organization for future demands and avoid potential problem areas.

Benefits

In addition to salary, this role is eligible for a comprehensive benefits package, including:

• Medical, prescription drug, vision, and dental plans.
• 401(k) plan with up to a 7% company match.
• Paid parental leave.
• Paid time off and paid holidays.
• Company-paid life and AD&D insurance.
• Short- and long-term disability benefits.
• Employee Assistance Program (EAP).
• Educational assistance.

For more information, visit Reworld Careers Benefits Page.

Pay

The pay range for this position in the primary posting location is $180,600.00 - $258,100.00 USD per annum. The final salary offered will be determined based on factors including experience, education, geographic location, skills, competencies, travel requirements, and/or union contracts (if applicable).