Senior Director, Technical Programs

About the role

The Senior Director of Technical Program Management will lead the Technical Program Management function at Affirm, enhancing the development and operation of the company's financial products. Reporting directly to the VP of Technical Programs and Operations, this role involves defining, building, and executing company and organization-wide planning, goal setting, cross-functional program delivery, and results tracking.

Responsibilities

• Develop and execute organizational processes that are both scalable and agile, enabling the company to respond quickly to changing market demands while maintaining operational stability.
• Define and continuously improve the planning processes, ensuring alignment with all functions across Affirm including Finance, Revenue, and Legal.
• Drive the adoption of new processes and technologies across the organization, intentionally managing the cultural and people aspects to maximize outcomes.
• Act as a consultant and coach, providing strategic insights and recommendations to department leaders and the extended technology leadership team, identifying areas for process improvements and efficiencies.
• Enhance internal communication strategies to improve visibility into organization and portfolio goals, progress, trade-offs, and strategic decisions.
• Define strategic roadmap, set expectations, and incorporate into company and organization wide Objectives and Key Results.
• Persistently partner closely with Technology Senior Leadership and enable TPM function to drive top priority cross functional programs.
• Optimize for efficiency and enhance visibility into the complex development, release, and execution lifecycle.
• Develop a high-performing team by defining talent needs, building a diverse team and retaining top talent by creating an environment where the team is empowered and trusted to make decisions, encouraged to try new things and supported in working together to solve problems.

Requirements

• At least 15 years experience in engineering, product or program management of technically complex products.
• Strong technical background with a deep understanding of software development processes, methodologies and experience contributing to designing technical architecture.
• Demonstrated ability to consistently develop a comprehensive strategy.
• Influenced across an organization of 1000+ technical contributors with proven experience scaling and maturing operations.
• Experienced in influencing executives through excellent communication, interpersonal, and consulting skills.
• Morally aligned with our vision and mission.
• Extremely data-oriented and analytical.
• Strategic and dynamic mindset to drive strategy.
• Results driven and forward thinking with ability to problem-solve complex issues.
• Thrives in a fast-paced and innovative environment.
• Experience in high-growth, technology-driven companies, with an interest in financial services preferred.

Qualifications

• Master's degree in Computer Science, Engineering, or related field.
• Proven track record of successfully leading and scaling technical program management initiatives.
• Experience in financial services industry is a plus.

Skills

• Technical Program Management
• Strategy Development
• Process Improvement
• Change Management
• Team Leadership
• Communication and Interpersonal Skills
• Data Analysis and Interpretation
• Financial Services Knowledge

Benefits

At Affirm, we offer a competitive benefits package that includes:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

Pay

Pay Grade - U Equity Grade - 18 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Schedule

Remote-first company with occasional office visits as needed.