Senior Director, Talent Development Operations

About the role

VEG’s headquarters team (VQ) powers the company’s 24/7/365 veterinary emergency hospitals by building technology, recruiting talent, and bringing the brand to life. As Senior Director, Talent Development Operations, you will turn learning strategy into scalable capability across VEG, connecting programs, trainers, technology, training environments, and field partners so that learning reaches hospitals consistently and effectively.

Responsibilities

• Lead and develop managers and directors responsible for people, programs, systems, and infrastructure that help learning scale across VEG.
• Develop frontline training strategy to move curriculum into real‑world learning, practice, and reinforcement across hospitals.
• Equip trainers, facilitators, leaders, and subject‑matter experts with tools, standards, and support to build capability closer to the work.
• Partner across Talent Development, Operations, and other teams to define what should be built centrally versus locally and how the pieces work together.
• Build and strengthen learning technology, data, training environments, vendors, processes, and operating rhythms that allow learning to scale reliably.
• Use demand, capacity, quality, reach, and outcome data to surface gaps, guide investment, and continuously improve people development.

Requirements

• 10+ years of experience leading managers and/or directors accountable for meaningful teams, capabilities, or outcomes.
• Experience building or materially transforming a learning, training, enablement, or workforce‑development system.
• Experience delivering training or capability development across a distributed, multi‑site, field, or frontline organization.
• Experience balancing enterprise consistency with the realities of different markets, locations, leaders, and teams.
• Strong business judgment, including making trade‑offs across people, capacity, technology, resources, and investment.
• Ability to build trusted relationships and influence senior leaders and cross‑functional partners through growth, ambiguity, and change.

Qualifications

• Empathetic, people‑centric approach to supporting colleagues and understanding diverse perspectives.
• Sense of humility—acknowledging mistakes, sharing credit, and lifting up team accomplishments.
• Strong ownership mindset, taking responsibility for outcomes and committing to long‑term, impactful results.
• Curious by nature; asks insightful questions and continuously seeks learning and growth opportunities.

Benefits

• Competitive compensation: $180,000 – $230,000 base salary plus bonus.
• Comprehensive health and wellness benefits starting day one, including free therapy or counseling.
• Paid parental leave up to 12 weeks at 100% salary, plus inclusive fertility and family‑building care.
• Unlimited PTO for vacation or sick days.
• Generous employee referral program.
• Casual office attire, ability to bring your fur baby to work, VEG swag, stocked kitchen, and free lunches twice a week.
• Company laptop and monthly cell‑phone reimbursement.
• Free parking and shuttle service from White Plains Metro‑North station.

Pay

Base salary range $180,000 – $230,000, plus performance‑based bonus and full benefits package.

Schedule

Four days per week required in the office at VEG headquarters in White Plains, NY.

Diversity, Equity, and Inclusion

VEG views diversity as a strength that fuels innovation and kindness. The company is committed to creating an environment where all employees feel valued, respected, and empowered to bring their authentic selves to work, with equitable growth opportunities, inclusive decision‑making, and celebration of diverse perspectives.