Senior Director, Sub-Regional Sales Head

Job Summary

Fitch Solutions is seeking a Senior Director, Segment Head, Americas Strategic Accounts based out of their New York office. The role involves leading the most important global relationships across top-tier U.S. banks, broker-dealers, and leading asset managers.

Responsibilities

• Own the Strategic Accounts segment strategy, including global account coverage, executive engagement models, and long-term client value creation plans.
• Define and implement enterprise-level account planning standards across the highest-value, most complex client relationships.
• Serve as the executive sponsor layer for key strategic accounts, ensuring senior-level access, alignment, and relationship depth across all stakeholders.
• Act as the internal voice of the segment, informing product strategy, pricing, packaging, and investment priorities based on direct market insight.
• Build and maintain C-suite and senior executive relationships across top global financial institutions (CIO, CRO, Heads of Research, Trading, Risk, and Portfolio Management).
• Lead and support complex, multi-year, enterprise-wide commercial agreements, spanning multiple products, geographies, and business units.
• Drive strategic account governance, including executive business reviews (EBRs), sponsorship programs, and global engagement frameworks.
• Ensure Fitch Solutions is positioned as a mission-critical partner, not a point solution provider.
• Own Net Revenue Retention and growth across the Strategic Accounts segment, with a focus on enterprise expansion and wallet share capture.
• Oversee global account plans, ensuring clear white-space identification and coordinated execution across regions and product lines.
• Partner with Sales Specialists, Product, and Customer Success to deliver integrated, cross-functional account strategies aligned to client priorities.
• Drive adoption of the full Fitch Solutions portfolio, including credit, risk, macro, and sustainability solutions at enterprise scale.
• Lead a team of senior / strategic account managers responsible for the firm’s most critical relationships.
• Set a high bar for executive engagement, commercial discipline, and strategic thinking across the team.
• Coach, develop, and retain top talent with a focus on succession planning and leadership bench strength.
• Establish best practices for strategic account management, global coordination, and enterprise selling.
• Ensure accurate forecasting and predictability across renewals and expansion pipeline.
• Drive excellence in CRM utilization, account planning rigor, and commercial governance.
• Lead with a data-driven approach to identify risk, prioritize opportunities, and optimize performance across the segment.

Requirements

• 15+ years of experience in enterprise account management, sales leadership, or strategic relationship management within financial services, data, or analytics businesses.
• Proven success managing strategic/global accounts within top-tier financial institutions (banks, broker-dealers, asset managers).
• Demonstrated ability to lead large, complex commercial relationships with multi-million-dollar contracts and global scope.
• Experience leading and scaling high-performing account management teams in complex, matrixed environments.
• Strong executive presence with ability to influence C-suite stakeholders and procurement organizations.
• Deep understanding of capital markets, investment workflows, and risk management ecosystems.
• Highly strategic mindset with strong commercial acumen and negotiation expertise.

Qualifications

• Master's degree in Business Administration, Finance, Economics, or related field.
• Proven track record of delivering results in a high-pressure, fast-paced environment.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients and colleagues.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and make informed decisions.
• Experience working in a matrixed organizational structure.

Benefits

Fitch offers a comprehensive benefits package including:

• Retirement planning, financial wellness, and tuition reimbursement programs.
• Paid volunteer days and support for community engagement initiatives.
• A hybrid work environment with 2 to 3 days a week in the office required based on your line of business and location.
• Dedicated trainings, leadership development, and mentorship programs.
• Comprehensive healthcare offerings that prioritize a healthy body & mind.
• Family-first policies, including a generous global parental leave plan.

Pay

Expected base pay rates for the role will be between $180,000 and $225,000 per year. Actual salaries will be determined on an individualized basis and may vary based on factors including but not limited to education, training, experience, past performance, and other job-related factors.

Schedule

The role requires a hybrid work schedule with 2 to 3 days a week in the office based on your line of business and location.