Senior Director, Software Development

Your Mission In The Engineering Team

In The Engineering Team At TouchTunes, your work matters. TouchTunes is seeking a Senior Director of Software Development to lead the development, delivery, and evolution of our music entertainment platform across mobile, web, backend, and quality development teams. Reporting to the CTO, you will provide strategic and operational leadership to multiple software development teams responsible for delivering innovative experiences across our consumer and business touchpoints. You will partner closely with Product Management, Architecture, Platform software development, Operations, Sales, Marketing, Finance, and other stakeholders to ensure software development execution aligns with business objectives and customer needs.

Organizational leadership

• Mentor and develop the software development managers, technical leads, and developers across multiple teams.
• Build a culture of accountability, ownership, collaboration, and continuous improvement.
• Develop organizational structures, team capabilities, and succession plans to support future growth.
• Foster an inclusive and high-performing software development culture that attracts and retains top talent.
• Coach leaders and teams to improve execution, technical excellence, and operational maturity.

Delivery excellence

• Own software development execution across multiple initiatives and product areas.
• Manage competing priorities, dependencies, budgets, staffing, and timelines to achieve business outcomes.
• Ensure predictable delivery through effective planning, prioritization, and risk management.
• Partner closely with Product Management to define delivery strategies and execute against roadmaps.
• Remove organizational and technical obstacles that impact team productivity and delivery performance.

Operational excellence & reliability

• Establish and monitor metrics that measure delivery effectiveness, quality, and operational performance.
• Ensure services meet defined performance, availability, and reliability objectives.
• Champion incident management, postmortems, root-cause analysis, and continuous operational improvements.
• Promote software development best practices across development, testing, observability, security, and release management.

Cross-functional leadership

• Build strong partnerships with Product, Architecture, Platform software development, Operations, Sales, Marketing, Finance, and Legal teams.
• Communicate software development priorities, trade-offs, risks, and opportunities clearly to technical and non-technical stakeholders.
• Drive alignment across teams and functions to deliver exceptional customer experiences.
• Represent engineering in executive discussions and strategic decision-making forums.

What Success Looks Like

• The development teams consistently deliver high-quality customer experiences on schedule.
• Systems are scalable, reliable, performant, and aligned with future business growth.
• Software development metrics demonstrate continuous improvement in velocity, quality, and operational excellence.
• Evolve AI-native development methodologies.
• Teams are engaged, accountable, and empowered to own outcomes.
• Tech strategy and execution are aligned with business priorities and customer needs.
• Cross-functional partnerships enable efficient execution and organizational alignment.

Your Profile

• 17+ years of software engineering experience, including significant leadership experience managing managers and multi-disciplinary development teams.
• Proven experience leading organizations responsible for mobile, web, backend, and quality software development functions.
• Demonstrated success building and scaling high-performing software development organizations.
• Strong understanding of modern software architecture, including mobile, back-end and web, cloud platforms, distributed systems, and software delivery practices.
• Experience managing the software development budgets, headcount planning, and resource allocation.
• Track record of delivering complex products and platforms at scale.
• Strong communication and stakeholder management skills with executive-level presence.
• Experience establishing and using the software development metrics to drive organizational performance.
• Exposure to AI-native development methodologies (preferred).

What’s In It For You

• Hybrid Work Environment: Hybrid schedule with 50% work-from-home and in-office time, with the ability to work anywhere in the world for up to 2 months per year.
• Financial Wellness: Annual performance bonus, long-term company bonus, 401 (k) matching, life insurance.
• Comprehensive Benefits: Competitive health insurance and disability coverage, a Lifestyle Spending Account, access to telemedicine, and an unlimited sick days policy.
• Professional Development: Continuous hands-on learning with access to e-learning platform, tuition reimbursement, and peer mentorship.
• Accessibility: An inclusive workplace designed to accommodate people with disabilities.

Work Requirements

• Must be authorized to work in the United States.