Senior Director, Program Management

We need to output HTML fragment with sections: About the role? The job summary is like overview. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We have job summary: "Job Summary Oversees the delivery..." That's about the role. So we can have

About the role

with paragraph(s) containing the summary. Responsibilities: There's "Essential Responsibilities" then a long list. We'll extract bullet points. Use

• . Requirements: Might be "Minimum Qualifications". That's requirements. Also "Preferred Qualifications". Could be separate? The instruction: Use sections Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide what goes where. Typically Requirements = minimum qualifications. Qualifications = preferred qualifications? Skills = Knowledge, Skills and Abilities (Core and Functional). Benefits: Not mentioned except maybe total rewards? There's a line about total rewards package but not specific benefits. It says "Kaiser Permanente strives to offer a market competitive total rewards package..." but not specific benefits. Since we should not create Benefits unless posting actually states them. It mentions total rewards but not specifics; maybe we can omit Benefits. Pay: There's Pay Range: $221600 - $286770 / year. So we can include Pay section. Schedule: There's Scheduled Weekly Hours: 40, Shift: Day, Workdays: Mon-Fri, Working Hours Start: 08:00 AM End: 04:30 PM, Job Schedule: Full-time, Job Type: Standard Worker. So we have schedule details. Include Schedule section. Also location: Primary Location etc. Could be part of About the role or maybe a separate section? Not required; we can include location in About the role paragraph. We must not repeat job title as heading. Not include Job ID etc. We must remove boilerplate: EEO, equal opportunity, etc. Remove duplicated lines. We need to preserve all substantive information. Let's extract content. Job Summary paragraph: "Oversees the delivery of large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open-ended time frame. Oversees programs team, holding the team and team members accountable for results, and guides the decisions of others regarding internal and/or external resource requests. Proactively monitors, identifies, and mitigates risks, issues, and trigger events within and across multiple interdependent programs by leveraging expertise and implementing changes. Oversees compliance of program activities by ensuring program plans and team members adhere to relevant policies and procedures. Oversees the alignment, buy-in, engagement and support of diverse program stakeholders. Champions the standards for vendor performance, provides direction for service improvements, and directs partnerships and contract negotiations with vendors." That's the summary. Responsibilities: The "Essential Responsibilities" block includes many sentences. We need to break into bullet points. Let's list each distinct responsibility sentence. From text: - Builds organizational capacity and prepares high potentials for growth opportunities and advancement; builds collaborative networks inside and outside the organization for self and others. - Provides framework for soliciting and acting on performance feedback; drives collaboration to set goals and provide open feedback and coaching to foster performance improvement. - Models and drives continuous learning and oversees the recruitment, selection, and development of talent; stays current with industry trends, benchmarks, and best practices; ensures performance management guidelines and expectations to achieve business needs. - Acts as a thought leader on industry trends, benchmarks, and best practices; shares best practices within and across teams to drive improvement. - Motivates and empowers teams; maintains a highly skilled and engaged workforce by aligning cross-functional resource plans with business objectives. - Provides guidance when difficult decisions need to be made; creates opportunities for expanded scope of decision making and impact across teams. - Oversees the operation of multiple units and/or departments by identifying member and operational needs; ensures the management of work assignment allocation and completion; translates business strategy into actionable business requirements; ensures products and / or services meet member requirements and expectations while aligning with organizational strategies. - Engages strategic, cross-functional business units to champion and drive support for business plans and priorities; assumes responsibility for decision making; sets standards, measures progress, and ensures resolution of escalated issues. - Sets and communicates goals and objectives; analyzes resources, costs, and forecasts and incorporates them into business plans; obtains and distributes resources. - Anticipates and removes obstacles that impact performance; addresses performance gaps and implements contingency plans accordingly; ensures teams accomplish business objectives; serves as a subject-matter expert and trusted source to executive leadership; provides influence and consultation in the development of the larger organizational or business strategy. - Oversees the delivery of large-scale programs or components with multiple workstreams and strategic business goals across departments, functions, or regions with responsibility and accountability for achieving program outcomes from initiation to close-out in an extended or open ended time frame. (duplicate of summary but we can keep) - Leverages expertise to review and modify program plans and determines program demands for the most complex program initiatives in order to identify and manage scope, and supply appropriate staffing to complete program plans within scope, budget and schedule. - Empowers teams to manage the program financials of large, high profile, dynamic program initiatives and ensures they are managed within budget allocations. - Reviews performance across a diverse portfolio of programs to ensure programs effectively deliver maximum long term value or benefit to the organization, and makes adjustments as needed in an uncertain environment where scope may be fluid. - Defines strategy, processes, and procedures for the development and execution of organizational change management (e.g., user adoption, implementation, and training plans). - Establishes and empowers proper program management practices in regard to allocation of resources, schedules and task assignments. - This role may perform project management duties in addition to program management responsibilities. - Oversees programs team and holds team and team members accountable for results. - Guides the decisions of others in reference to internal and/or external resource requests based on the alignment of team member skills and program demands. - Leverages expertise to empower others to develop and communicate a clear vision of overall program goals and objectives. - Delivers performance feedback to teams. - Proactively monitors, identifies, and mitigates program risks, issues, and trigger events across multiple interdependent programs by leveraging expertise and implementing significant changes to program processes based on the analyses and identification of trigger events. - Oversees adherence of program activities to policies and procedures by ensuring program plans and team members follow KP, departmental, and/or business line policies and procedures. - Oversees the alignment, buy-in, engagement and support of diverse programs stakeholders to guide long-term development and growth by building and maintaining relationships as well as communicating appropriately with internal customers, third party vendors, executive management, and business leaders; and clarifying accountability and authority across stakeholders. - Builds close relationships with key stakeholders across multiple functions based on their level of influence and decision making and guides teams in identifying the right stakeholders for their programs. - Oversees programs goals, influences the prioritization of deliverables, coordinates all business processes (e.g. project change management, communication) and facilitates decisions necessary for programs delivery by partnering with programs sponsors and/or review boards. - Communicates tough issues to stakeholders while maintaining an independent opinion, providing recommendations, delivering formal presentations, and providing reports to executive audiences. - Engages with executive stakeholders to identify long term value to the organization and define success. - Champions the standards for vendor performance and provides direction for service improvements or revisions to strategy. - Partners with Procurement and/or Legal to develop service level and/or scope of work agreements as appropriate. - Directs partnerships and contract negotiations with vendors. We can keep these as bullet points. Requirements: Minimum Qualifications. Paragraph: "Minimum six (6) years experience in a leadership role with direct reports. Minimum five (5) years experience managing operational budgets or financials. Bachelors degree from an accredited college or university and minimum fifteen (15) years experience in project management or a directly related field, including minimum eight (8) years program management experience OR Minimum eighteen (18) years experience in project management or a directly related field including minimum eight (8) years program management experience." We'll put as

  . Qualifications: Preferred Qualifications. List: "Five (5) years of experience working in workforce strategy and design. Five (5) years of experience working with learning and curriculum development. Five (5) years of experience working with labor relations. Five (5) years experience delivering presentations to executive management. Master's degree from an accredited college or university. Five (5) years of experience working with hospital operations. Five (5) years medical center operations project management experience. Five (5) years of experience working with clinical operations. Five (5) years of experience working in an integrated healthcare delivery system. Five (5) years of experience working with outpatient/ambulatory service line optimization. Four (4) years experience working in a unionized environment. Four (4) years management experience delivering training programs." We'll bullet. Skills: Knowledge, Skills and Abilities: (Core) and (Functional). We'll combine into bullet list. Core list: Ambiguity/Uncertainty Management, Attention to Detail, Business Knowledge, Communication, Constructive Feedback, Critical Thinking, Cross-Group Collaboration, Decision Making, Dependability, Diversity, Equity, and Inclusion Support, Drives Results, Facilitation Skills, Health Care Industry, Influencing Others, Integrity, Leadership, Learning Agility, Organizational Savvy, Problem Solving, Short- and Long-term Learning & Recall, Strategic Thinking, Team Building, Teamwork, Topic-Specific Communication. Functional list: Applied Data Analysis, Business Relationship Management, Change Management, Conflict Resolution, Financial Acumen, Managing Diverse Relationships, Negotiation, Project Management, Project Management Tools, Quality Assurance Process, Risk Assessment, Service Focus, Strategic Program Management. We'll bullet. Pay: Pay Range: $221600 - $286770 / year. Also note about total rewards but we can just include pay range. Schedule: Scheduled Weekly Hours: 40, Shift: Day, Workdays: Mon, Tue, Wed, Thu, Fri, Working Hours Start: 08:00 AM, Working Hours End: 04:30 PM, Job Schedule: Full-time, Job Type: Standard Worker, Location: Flexible? Actually there is "Primary Location: California,Pasadena,Walnut Center - Regional Offices". Also "Location: Flexible Employee". We'll include schedule details. We should not include boilerplate like EEO, equal opportunity, travel? Travel: Yes, 25% of the Time. That's substantive? It's about travel. Should we include? It's not in the specified sections but could be part of About the role or maybe a separate section? The instruction only says to include sections when posting has real specific content for it; we have sections defined. Travel could be part of About the role or maybe we could add a note in About the role. But we should not create new sections beyond those listed unless they match headings. Travel is not a heading. So we can incorporate travel info into About the role paragraph or maybe a separate

  under About the role. Since we already have About the role paragraph, we can append travel info there. Also "Work Setting: Flexible Worker location must align with Kaiser Permanente's Authorized States policy." That's also location info. We'll incorporate location and work setting into About the role. Now produce HTML fragment. Structure:

  About the role

  ... (summary + location + travel + work setting)

  Responsibilities

  • ...
  ...

  Requirements

  ...

  Qualifications

  • ...
  ...

  Skills

  • ...
  ...

  Pay

  Pay Range: $221600 - $286770 / year.