Senior Director of VIP iGaming
Key Relationships
- External Vendors
- Property Marketing and Operations Teams
- iGaming Product Team
- iGaming Marketing Team
- Payments
- Risk and Compliance
- Customer Service
- Digital Sports VIP
About the role
The Senior Director of VIP iGaming will lead the strategic development and execution of VIP programs across our iGaming platforms. This role is responsible for driving player engagement, retention, and lifetime value through personalized high-touch service, and data-driven decision-making. They will oversee the daily performance of the Digital iGaming Executive Host Team.
Responsibilities
Lead the strategic development and execution of VIP programs across iGaming platforms.
Drive player engagement, retention, and lifetime value through personalized high-touch service and data-driven decision-making.
Oversee the daily performance of the Digital iGaming Executive Host Team.
Requirements
Seasoned leadership in the iGaming industry.
Deep knowledge of the iGaming industry.
A passion for customer excellence.
A proven track record of managing multiple teams and systems.
Qualifications
Experience leading VIP programs in the iGaming sector.
Proven ability to drive player engagement, retention, and lifetime value.
Strong interpersonal and communication skills.
Ability to manage multiple teams and systems.
Skills
Strategic planning and execution.
Data analysis and interpretation.
Customer relationship management.
Team leadership and management.
Benefits
Competitive compensation package.
Flexible work schedule.
Professional development opportunities.
Pay
Negotiable based on experience and qualifications.
Schedule
Full-time position.
Standard business hours.