Senior Director of Operations for Dining Services

Responsibilities

• Manages Directors of Operations and accounts across multiple assigned geographic areas according to policies and procedures, and federal/state requirements.
• Provides leadership, support and guidance to ensure that Environmental and/or Dining services quality standards, inventory levels, safety guidelines and customer service expectations are met.
• Consistently embodies the characteristics necessary to drive the Company’s Purpose, Vision, Values, and DNA.
• Maintains records of income and expenditures, supplies, personnel and equipment.
• Ensures that all required in-services are provided and documented for each employee in geographic area.
• Able to perform the job assignments of the district manager, account manager, and all front-line staff positions as necessary.
• Runs and reviews Blueforce reports, approves payroll, issues and reviews Employee Warning Notices and assists/participates in the open enrollment process by providing information and collecting applications and waivers as necessary.
• Is fiscally prudent and accurately projects revenue and costs.
• Regularly markets our services to prospective clients, generating net profits.
• Conducts business and social interactions that portray HCSG in a positive light at all times.
• Consistently maintains a professional demeanor and ethical standards consistent with promoting a positive image.
• Up to 90% travel required.

Qualifications

• Bachelor’s degree in management or related field is required.
• Extensive relevant work experience (5+ years) with a proven track record of success at the District levels may be grounds for consideration.
• Two years experience in in environmental services and/or dining and nutrition services in a healthcare environment and personnel supervision is required.
• Must be able to successfully complete regulatory compliance courses and identify issues and implement necessary changes.
• Self-starter, capable of leading, directing, and supporting a team in a diverse environment with highly developed interpersonal, analytical and communication skills.
• Successful P&L and budgetary management; exceptional organizational and time management skills with a proven track record of growing accounts.
• Must be able to relate professionally and positively with staff and healthcare facility executives utilizing excellent communication, interpersonal, presentation and management skills.
• Has an entrepreneurial mindset and has successfully developed and delivered game changing initiatives which have resulted in home runs in terms of sales and profit growth.
• Highly effective collaborator with internal as well as external resources
• Very results oriented and takes ownership of goals and objectives
• Ability to identify and highlight issues early on and quickly develop and execute plans to address
• Challenges the status quo, proven track record of driving change and teaching & motivating individuals to develop & implement new ways of thinking and doing business.
• Travel is as required, for account/facility visits and participation in area activities.
• Willingness to relocate and live in the assigned market.
• Must provide a criminal background check.
• Must submit to a Motor Vehicle Check and maintain a valid driver’s license.