Senior Director of Enterprise Architecture & ERP Applications

About the role

The Senior Director of Enterprise Architecture & ERP Applications in the IT will provide senior-level leadership, architectural direction, and decision-making authority across the firm’s enterprise technology landscape. This role represents a step-change in how ZS governs, designs, and evolves its enterprise systems.

Responsibilities

• Translate business strategy into executable enterprise architecture
• Serve as the firm’s authoritative voice on technology, architecture and cross-platform design
• Ensure alignment across functions that historically owned their own systems
• Transformations safeguard current operations while enabling future scale

Requirements

• 20+ years of progressive leadership experience across enterprise technology, architecture, or large-scale business systems
• Proven leadership of multiple enterprise transformation initiatives, including ERP-centric programs
• Demonstrated experience operating in complex, multi-function organizations (Finance, HR, Marketing, Legal, Operations)

Qualifications

• Deep understanding of ERP platforms and enterprise ecosystems (e.g., Finance, HR, MarComm, CRM, Legal, and Data Management platforms)
• Familiarity with modern enterprise technology ecosystems, including SAP (preferred) and Microsoft enterprise platforms
• Strong grounding in enterprise architecture, integration patterns, and system lifecycle management
• Experience working with global regulatory and data privacy considerations

Skills

• Enterprise Architecture & Technology Leadership
• Define and take accountability for the enterprise systems architecture, including ERP platforms and adjacent ecosystems
• Establish clear architectural principles and decision frameworks that guide platform selection, integration patterns, and system evolution
• Rationalize the enterprise application portfolio by reducing redundancy, legacy sprawl, and accumulated technical debt, while preserving essential business functionality and operational continuity
• Lead and ensure the delivery of multi-year ERP transformation initiatives, including modernization, upgrades, consolidation, and integration efforts
• Define and own the enterprise ERP strategy, ensuring the platform can support ZS’ highly customized operating model while minimizing unnecessary customization and long-term architectural risk
• Partner with external system integrators and advisory firms while retaining ownership and institutional knowledge inside the firm
• Strengthen architectural governance to reduce complexity, risk, and long-term cost
• Improve enterprise-wide data quality, governance, lineage, and accessibility across platforms to support analytics, AI enablement, regulatory compliance, and executive decision-making
• Ensure enterprise platforms meet global requirements for security, privacy, and regulatory compliance
• Protect and optimize the current production environment while transformations are underway
• Build and lead a small, high-impact enterprise architecture and ERP leadership team
• Leverage dotted-line partnerships with PMO, engineering, data, security, and operations teams
• Establish sustainable operating models that outlast individual programs

Benefits

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Pay

Competitive compensation package with benefits including:

• Health and well-being
• Financial future
• Time away
• Professional development

Schedule

Hybrid working model with flexibility to work from home and on-site presence at clients/ZS offices for the majority of the week.