Senior Director of Business Operations - OB/GYN

Overview

Senior Director of Business Operations‑OB/GYN functions as a senior business operations leader for all markets for OB/GYN services across Sentara Medical Group. Directs and oversees the efficient and effective operations of practice locations across multiple markets. Supervises Directors.

Responsibilities

• Responsible for the overall business operations of all assigned practices, as well as activities that relate to the future growth and business strategy for OB/GYN services.
• Aligns operational strategy with health plan and system needs while ensuring the highest standards of healthcare delivery, outcomes, and constant patient focus.
• Develops operational support strategies to address productivity, operational performance, staff retention, and patient satisfaction.
• Ensures appropriate prioritization and resource management to fulfill strategic objectives specific to specialty and market needs.
• Exhibits strong communication, presentation, and listening skills to ensure region‑wide collaboration and coordination, especially with physicians, employees, and the community.
• Ensures positive employee relations and trust through communication, education, consistency, and dependability.
• Establishes trust and emerges as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
• Evaluates impact of practices on quality, experience, and total cost of care.

Education & Experience

• Master’s level or Doctorate degree required in a healthcare‑related field.
• 5+ years managing business operations to support healthcare delivery services.
• Experience in financial planning and management, talent management, and hiring, developing, and managing multidisciplinary teams to deliver measurable patient results.
• Collaboration with acute, health‑plan, and ambulatory leaders to optimize and grow medical practice footprint and ensure appropriate communication.
• Understanding of IT solutions to support appropriate workflows and referrals to services.

Attributes

• Execution‑focused analytical problem‑solver and decision‑maker.
• Strategic mindset, results‑oriented, attention to detail.
• Collaborative and influential people leader.
• Strong business acumen and communication skills.
• Knowledge of building, managing, and leading teams; meeting management; practice management; HR and marketing; compliance practices in health care; APP and MD regulations; revenue cycle workflows; and leader development.

Pay

The base pay range for full‑time employment is $140,233.60 – $219,960.00 annually. Additional compensation may be available, such as shift differentials, standby/on‑call pay, overtime, shift premiums, extra‑shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits

• Medical, dental, and vision plans
• Adoption, fertility, and surrogacy reimbursement up to $10,000
• Paid time off and sick leave
• Paid parental & family caregiver leave
• Emergency backup care
• Long‑term, short‑term disability, and critical illness plans
• Life insurance
• 401k/403b with employer match
• Tuition assistance – $5,250 / year and discounted educational opportunities through Guild Education
• Student debt pay‑down – $10,000
• Pet insurance
• Legal resources plan
• Eligibility for an annual discretionary bonus based on established system and employee criteria