Senior Director, Insurance Claims Advisory

Key Responsibilities

• Define and execute a targeted GTM strategy aimed at capturing mind-share and market leadership within specific North American P&C and L&A sub-segments.
• Translate complex claims handling workflows into actionable systems architecture requirements for globally distributed engineering teams.
• Lead the adaptation and configuration of our core IT services portfolio (Cloud, Data/AI, Cybersecurity, Modernization) into tailored, insurance claims-specific solutions.
• Drive the creation of compelling value propositions for both P&C and L&A sectors.
• Act as the primary Claims subject matter expert (SME) for the North American sales team during complex, large-deal pursuits.
• Provide expert P&C and L&A domain and technology expertise during client-facing meetings, workshops, and proposal development.
• Shape commercial and solution constructs that address specific client challenges across underwriting, claims, policy administration, and regulatory reporting (e.g., NAIC).
• Develop joint GTM motions with key alliance partners and Independent Software Vendors (ISVs) in the insurance space (e.g., Guidewire, Duck Creek, Majesco, Verisk).
• Drive the commercialization of proprietary insurance industry assets, frameworks, and solution accelerators.
• Collaborate with delivery and product teams to codify best practices into repeatable, marketable assets that enhance our value proposition and delivery efficiency.
• Serve as a visible thought leader for the firm’s insurance practice.
• Represent the company at tier-1 industry conferences (e.g., InsureTech Connect, Applied Net), publish white papers, and engage with analyst firms (Gartner, Forrester) to shape market perception.
• Achieve revenue targets by collaborating closely with the direct sales force and providing high-impact pre-sales support that increases win rates and deal size.

Knowledge and Attributes

• Strategic Vision: Ability to translate complex industry trends (e.g., insurtech disruption, AI adoption) into a clear, compelling commercial strategy.
• Commercial Acumen: Expertise in structuring complex deals, articulating ROI, and navigating enterprise sales cycles.
• Influencer & Communicator: Exceptional executive-level communication and presentation skills; a recognized public speaker or thought leader is a strong plus.
• Ecosystem Builder: Demonstrated ability to build relationships with technology partners and influence cross-functional teams without direct authority.
• Analytical Rigor: Highly data-driven approach to market analysis, GTM planning, and performance monitoring.

Required Experience

• Deep Insurance Domain Expertise: 15+ Years of experience working within the P&C or L&A insurance industries, with a strong understanding of core value chains (underwriting, policy servicing, claims).
• C-Suit Network and Commercial Acumen: Experience in GTM, management consulting, or a commercial leadership role within the IT services industry with a strong C-suite network among carriers and brokers.
• Partner Network: Experience collaborating with key insurance software partners like Guidewire, Duck Creek Technologies, or Majesco is highly valued.