Senior Director, Information Technology/Information Security
Choreo · Charlotte, NC · 1 wk ago
Information TechnologyFull-time
Position Overview
The Director of Information Technology & Information Security is responsible for leading the firm’s technology strategy, infrastructure, and cybersecurity program. This role reports to the Head of Technology (CIO) and oversees a hybrid IT operating model that includes internal resources and third-party service providers.
Primary Responsibilities
- Technology Leadership & Strategy
- Further define and execute the firm’s IT and cybersecurity strategy aligned with business and growth objectives
- Serve as a trusted advisor to executive leadership on technology investments, risks, and opportunities
- Manage the annual IT budget, vendor strategy, and roadmap
- Evaluate and implement systems that improve operational efficiency, client experience, and scalability
- Cybersecurity & Risk Management
- Own and continuously enhance the firm’s information security program
- Ensure compliance with applicable regulatory frameworks (e.g., SEC, FINRA, NIST, CMMC, cybersecurity guidance)
- Oversee risk assessments, vulnerability management, incident response, and business continuity planning
- Act as the primary escalation point for all security incidents and threats
- Manage relationships with external SOC and cybersecurity vendors
- IT Operations & Vendor Management
- Oversee day-to-day IT operations across infrastructure, applications, and end-user support
- Manage and hold accountable outsourced providers (Help Desk, NOC, SOC, MSP/MSSP) through SLAs and KPIs
- Ensure high availability, performance, and reliability of all systems
- Drive continuous improvement in service delivery and user experience
- Supervise internal SysAdmin resource and augment capabilities as needed
- Project Leadership & Execution
- Lead all IT-related projects, including system implementations, upgrades, and integrations
- Serve as the technology lead for M&A activity, including due diligence and post-acquisition integration
- Partner cross-functionally to prioritize and deliver technology initiatives on time and within budget
- Implement best practices in project governance, documentation, and change management
- Governance, Compliance & Controls
- Establish and maintain IT policies, procedures, and controls
- Ensure proper data governance, privacy, and protection of client information
- Support audits, regulatory exams, and third-party assessments
- Maintain documentation and reporting for executive leadership and board-level visibility
Basic Qualifications
- Experience
- 8–12+ years of progressive IT leadership experience, preferably in wealth management, financial services, or regulated environments
- Proven experience leading both IT operations and cybersecurity functions
- Experience managing third-party IT vendors and outsourced service models
- Demonstrated success leading technology initiatives in growth-oriented or acquisitive environments
- Experience with M&A technology due diligence and integration strongly preferred
- Technical Expertise
- Strong understanding of infrastructure, cloud environments (Azure), networking, and endpoint management
- Experience with cybersecurity frameworks (e.g., NIST, CIS, ISO 27001)
- Familiarity with financial services platforms (e.g., portfolio management systems, Dynamics CRM, custodial integrations)
- Knowledge of identity and access management, data protection, and incident response
- Leadership & Soft Skills
- Strong leadership presence with the ability to operate both strategically and tactically
- Excellent vendor management and negotiation skills
- Ability to communicate complex technical concepts to non-technical stakeholders
- Hightly organized with strong project management capabilities
- Hands-on, roll-up-your-sleeves mindset appropriate for a lean organization
Employee Benefits
- Competitive salary and bonus plan
- Competitive medical, dental, and vision plans
- Basic life and disability coverage
- 401(k) matching program
- Financial support for approved designations and courses
- Technical, leadership, sales training opportunities
- Unlimited, discretionary time off
- Paid parental leave