Senior Director, Enterprise Risk
for section headings (About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)
- Use - for lists
- Use
for prose
- Do NOT repeat job title as heading
- Do NOT put Job ID/requisition numbers as headings
- Preserve ALL substantive information
- Remove boilerplate (cookie/navigation/legal/EEO/scam-warning)
- Include section ONLY when real specific content exists
- Never emit heading followed by filler/placeholder text
- Never create Pay/Schedule/Benefits sections unless posting actually states them
- Output ONLY HTML fragment, no html/body, no markdown
Looking at the content:
- The "About Towne" section is company background. I'll include it as "About the company" or similar.
- "Job Details" contains Compensation (pay range), Additional Compensation, Benefits, Paid Time Off. These are real content, so I should include Pay and Benefits sections.
- "Summary" is a prose description of the role.
- "Essential Functions" with descriptive statements and percentages - this is responsibilities.
- "Qualifications" with subsections: Education, Required Licensure/Certification, Work Experience, Knowledge & Skills, Brand Enhancers.
I need to structure:
- About the company (or About the role? The summary is more about the role. The company description is separate.)
- Pay (since compensation range is given)
- Benefits (detailed benefits listed)
- Summary (or About the role)
- Responsibilities (from Essential Functions)
- Qualifications (education, certifications, experience)
- Skills (knowledge & skills, brand enhancers)
The rules mention specific heading names: "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". I should use these standard headings where appropriate.
Let me map:
- "About the role" could be the Summary section.
- "Responsibilities" for Essential Functions.
- "Qualifications" for Education, Licensure, Work Experience.
- "Skills" for Knowledge & Skills and Brand Enhancers.
- "Pay" for Compensation details.
- "Benefits" for Benefits and Paid Time Off.
- No Schedule mentioned.
I'll create sections only where there's real content.
Now, I need to output HTML fragment with h3 headings, ul/li for lists, p for prose.
Let me write the HTML.
First, About the company (from "About Towne") - but the rules say "About the role" is a heading. The company description is not exactly "About the role". However, the summary is about the role. I'll include company description as a brief intro maybe under "About the company" but the rules don't list that as a standard heading. The rules say "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It says "e.g." so other headings are allowed? But prefer standard ones. I think I'll include "About the company" as a heading since it's substantive content.
But the rules also say: "Do NOT repeat the job title as a heading (the page already shows it)". The job title is "Sr. Director, Enterprise Risk". Not in the text provided, but the user didn't give the title. The posting starts with "About Towne". I'll assume the title is elsewhere.
I'll structure:
About the company
...company description...
Pay
...compensation details...
Benefits
- ...benefits list...
...PTO details...
About the role
...summary...
Responsibilities
- ...each descriptive statement with percentage...
Qualifications
Education
... but rules say only h3 for section headings. Should I use h4? The rules only mention h3 for section headings. It says "use for section headings". It doesn't forbid h4, but to keep it simple, maybe use h3 for main sections and use ul/li for sub-items. However, Qualifications has subsections. I could make each subsection a list item under Qualifications, or use nested lists. But the rules say "Use - for any list of duties/requirements/benefits". So I can have a list of qualifications with sub-lists.
Better: Use h3 for Qualifications, then within that, use ul/li for each category, and nested ul for items.
But the rules say "Prefer a few substantive sections over many thin ones." So maybe combine Education, Licensure, Experience into Qualifications list.
Similarly, Skills section for Knowledge & Skills and Brand Enhancers.
Let me design:
Qualifications
- Education: BA/BS in Risk Management, Insurance, Business, Finance or related field required; MBA or advanced degree preferred. Equivalent combination of education and directly related experience considered.
- Licensure & Certification: Professional designation preferred: ARM, CPCU, CRM, CSP, ASP or equivalent.
- Experience: Minimum 8+ years progressive risk management experience, including at least 5 years with direct accountability for casualty claims management and insurance program renewals. Experience leading and developing a team of risk, safety or claims professionals. Demonstrated experience designing and leading an enterprise safety program for a distributed, predominantly hourly workforce in a multi-state, multi-site environment. Demonstrated experience managing a third-party administrator, including service instructions, claim reviews and performance management against SLAs. Demonstrated ownership of the annual insurance renewal cycle, including exposure development, broker and carrier negotiation, and program structure and retention decisions. Experience planning and managing projects and processes, allocating resources, monitoring progress and establishing and managing budgets. Experience presenting to multiple levels of leadership, including company executives and site-level leadership; board-level exposure preferred. Experience building risk management capabilities in a high-growth, multi-state, multi-site business environment. Experience in a service-oriented, nationwide organization preferred.
Skills
- Deep technical command of risk, claims, insurance and safety, paired with leadership to drive results across field operations and corporate functions, reflected in Towne's Leadership Capabilities framework.
- Deep knowledge of casualty and management liability insurance programs, including policy construction, coverage analysis, retentions, collateral and loss-sensitive program mechanics.
- Working knowledge of OSHA standards, state workers' compensation statutes, fleet and DOT safety requirements, and regulatory variation in multi-state operations.
- Knowledge of claims handling practices, reserving methodology, litigation management and TPA service standards, with ability to challenge adjuster decisions and reserve positions credibly.
- Ability to negotiate effectively with brokers, underwriters, carriers and TPAs to secure favorable pricing, coverage terms and service outcomes.
- Ability to interpret loss data, actuarial analyses and total-cost-of-risk models, and translate them into operational and financial recommendations for executive leadership.
- Ability to design and lead an enterprise safety program for a high-volume, multi-site, predominantly hourly workforce.
- Demonstrated ability to influence without direct authority and drive change management across field operations and corporate support functions.
- Ability to plan, set priorities and manage several complex initiatives simultaneously while working under pressure to meet deadlines.
- Ability to read, analyze, interpret and develop business policies, procedures, manuals, training materials and corporate communications.
- Strong written and verbal communication and presentation skills, including executive-level reports and ability to address all levels of the organization.
- Ability to move between strategic design of risk programs and tactical execution in the field.
- Ability to analyze, define and diagnose problems and work with teams to execute resolution.
- Ability to maintain composure, objectivity and professionalism under pressure, including serious incident response, litigation and adversarial negotiations.
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and risk management information systems (RMIS) or claims platforms.
- Demonstrated discretion and sound judgment in handling confidential, sensitive and privileged information.
- Ability to represent the company effectively in a variety of settings with understanding and appreciation of diverse cultures.
- Brand Enhancers: Protects Towne's reputation with clients, carriers and regulators through credible safety record, disciplined claims handling and well-placed coverage.
- Relentlessly People-Focused: Keeps associate safety at the center of every program decision and supports injured associates through timely claims handling and return-to-work.
- Asset Optimizers: Manages premium, retention and claim spend to lowest total cost of risk, choosing program structures that put capital where it creates most value.
- Data-Driven Innovators: Uses loss trends, leading safety indicators and actuarial analysis to find exposure early and prove impact of mitigation.
- Passionate About Performance: Holds TPA, brokers, field leaders and risk team to measurable safety, claims and service standards, and follows issues through to closure.
Now, for Responsibilities: The Essential Functions have descriptive statements with percentages. I'll list each as a bullet with the percentage.
Responsibilities
- Risk Strategy and Team Leadership (15%): Sets multi-year strategy for risk, safety, claims and insurance programs; leads and develops the risk, safety and claims team; advises executive leadership on risk profile and emerging exposures, including board-level reporting.
- Enterprise Safety Program (20%): Owns safety strategy, standards, training, inspections and performance measurement across all locations; drives injury prevention through root-cause investigation and corrective action at high-risk locations; ensures OSHA and regulatory compliance and builds field-level safety accountability with Operations and HR.
- Claims Management and TPA Oversight (20%): Directs claims across all lines of coverage from first report through closure; manages TPA performance, reserving and settlement authority against service-level agreements; monitors claim trends and litigation exposure and directs loss mitigation with the business.
- Insurance Program and Renewals (20%): Serves as subject-matter expert on casualty, property and management liability coverage; leads the annual renewal end to end to achieve best coverage and total cost of risk; manages broker and carrier relationships and evaluates alternative program structures.
- Enterprise Risk Management and Business Continuity (15%): Maintains the enterprise risk framework and embeds risk ownership in business units; ensures risk policies comply with external regulations and internal policy; leads business continuity,
for prose - Do NOT repeat job title as heading - Do NOT put Job ID/requisition numbers as headings - Preserve ALL substantive information - Remove boilerplate (cookie/navigation/legal/EEO/scam-warning) - Include section ONLY when real specific content exists - Never emit heading followed by filler/placeholder text - Never create Pay/Schedule/Benefits sections unless posting actually states them - Output ONLY HTML fragment, no html/body, no markdown Looking at the content: - The "About Towne" section is company background. I'll include it as "About the company" or similar. - "Job Details" contains Compensation (pay range), Additional Compensation, Benefits, Paid Time Off. These are real content, so I should include Pay and Benefits sections. - "Summary" is a prose description of the role. - "Essential Functions" with descriptive statements and percentages - this is responsibilities. - "Qualifications" with subsections: Education, Required Licensure/Certification, Work Experience, Knowledge & Skills, Brand Enhancers. I need to structure: - About the company (or About the role? The summary is more about the role. The company description is separate.) - Pay (since compensation range is given) - Benefits (detailed benefits listed) - Summary (or About the role) - Responsibilities (from Essential Functions) - Qualifications (education, certifications, experience) - Skills (knowledge & skills, brand enhancers) The rules mention specific heading names: "About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule". I should use these standard headings where appropriate. Let me map: - "About the role" could be the Summary section. - "Responsibilities" for Essential Functions. - "Qualifications" for Education, Licensure, Work Experience. - "Skills" for Knowledge & Skills and Brand Enhancers. - "Pay" for Compensation details. - "Benefits" for Benefits and Paid Time Off. - No Schedule mentioned. I'll create sections only where there's real content. Now, I need to output HTML fragment with h3 headings, ul/li for lists, p for prose. Let me write the HTML. First, About the company (from "About Towne") - but the rules say "About the role" is a heading. The company description is not exactly "About the role". However, the summary is about the role. I'll include company description as a brief intro maybe under "About the company" but the rules don't list that as a standard heading. The rules say "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". It says "e.g." so other headings are allowed? But prefer standard ones. I think I'll include "About the company" as a heading since it's substantive content.
But the rules also say: "Do NOT repeat the job title as a heading (the page already shows it)". The job title is "Sr. Director, Enterprise Risk". Not in the text provided, but the user didn't give the title. The posting starts with "About Towne". I'll assume the title is elsewhere.
I'll structure:
About the company
...company description...
Pay
...compensation details...
Benefits
- ...benefits list...
...PTO details...
About the role
...summary...
Responsibilities
- ...each descriptive statement with percentage...
Qualifications
Education
... but rules say only h3 for section headings. Should I use h4? The rules only mention h3 for section headings. It says "use for section headings". It doesn't forbid h4, but to keep it simple, maybe use h3 for main sections and use ul/li for sub-items. However, Qualifications has subsections. I could make each subsection a list item under Qualifications, or use nested lists. But the rules say "Use - for any list of duties/requirements/benefits". So I can have a list of qualifications with sub-lists.
Better: Use h3 for Qualifications, then within that, use ul/li for each category, and nested ul for items.
But the rules say "Prefer a few substantive sections over many thin ones." So maybe combine Education, Licensure, Experience into Qualifications list.
Similarly, Skills section for Knowledge & Skills and Brand Enhancers.
Let me design:
Qualifications
- Education: BA/BS in Risk Management, Insurance, Business, Finance or related field required; MBA or advanced degree preferred. Equivalent combination of education and directly related experience considered.
- Licensure & Certification: Professional designation preferred: ARM, CPCU, CRM, CSP, ASP or equivalent.
- Experience: Minimum 8+ years progressive risk management experience, including at least 5 years with direct accountability for casualty claims management and insurance program renewals. Experience leading and developing a team of risk, safety or claims professionals. Demonstrated experience designing and leading an enterprise safety program for a distributed, predominantly hourly workforce in a multi-state, multi-site environment. Demonstrated experience managing a third-party administrator, including service instructions, claim reviews and performance management against SLAs. Demonstrated ownership of the annual insurance renewal cycle, including exposure development, broker and carrier negotiation, and program structure and retention decisions. Experience planning and managing projects and processes, allocating resources, monitoring progress and establishing and managing budgets. Experience presenting to multiple levels of leadership, including company executives and site-level leadership; board-level exposure preferred. Experience building risk management capabilities in a high-growth, multi-state, multi-site business environment. Experience in a service-oriented, nationwide organization preferred.
Skills
- Deep technical command of risk, claims, insurance and safety, paired with leadership to drive results across field operations and corporate functions, reflected in Towne's Leadership Capabilities framework.
- Deep knowledge of casualty and management liability insurance programs, including policy construction, coverage analysis, retentions, collateral and loss-sensitive program mechanics.
- Working knowledge of OSHA standards, state workers' compensation statutes, fleet and DOT safety requirements, and regulatory variation in multi-state operations.
- Knowledge of claims handling practices, reserving methodology, litigation management and TPA service standards, with ability to challenge adjuster decisions and reserve positions credibly.
- Ability to negotiate effectively with brokers, underwriters, carriers and TPAs to secure favorable pricing, coverage terms and service outcomes.
- Ability to interpret loss data, actuarial analyses and total-cost-of-risk models, and translate them into operational and financial recommendations for executive leadership.
- Ability to design and lead an enterprise safety program for a high-volume, multi-site, predominantly hourly workforce.
- Demonstrated ability to influence without direct authority and drive change management across field operations and corporate support functions.
- Ability to plan, set priorities and manage several complex initiatives simultaneously while working under pressure to meet deadlines.
- Ability to read, analyze, interpret and develop business policies, procedures, manuals, training materials and corporate communications.
- Strong written and verbal communication and presentation skills, including executive-level reports and ability to address all levels of the organization.
- Ability to move between strategic design of risk programs and tactical execution in the field.
- Ability to analyze, define and diagnose problems and work with teams to execute resolution.
- Ability to maintain composure, objectivity and professionalism under pressure, including serious incident response, litigation and adversarial negotiations.
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and risk management information systems (RMIS) or claims platforms.
- Demonstrated discretion and sound judgment in handling confidential, sensitive and privileged information.
- Ability to represent the company effectively in a variety of settings with understanding and appreciation of diverse cultures.
- Brand Enhancers: Protects Towne's reputation with clients, carriers and regulators through credible safety record, disciplined claims handling and well-placed coverage.
- Relentlessly People-Focused: Keeps associate safety at the center of every program decision and supports injured associates through timely claims handling and return-to-work.
- Asset Optimizers: Manages premium, retention and claim spend to lowest total cost of risk, choosing program structures that put capital where it creates most value.
- Data-Driven Innovators: Uses loss trends, leading safety indicators and actuarial analysis to find exposure early and prove impact of mitigation.
- Passionate About Performance: Holds TPA, brokers, field leaders and risk team to measurable safety, claims and service standards, and follows issues through to closure.
Now, for Responsibilities: The Essential Functions have descriptive statements with percentages. I'll list each as a bullet with the percentage.
Responsibilities
- Risk Strategy and Team Leadership (15%): Sets multi-year strategy for risk, safety, claims and insurance programs; leads and develops the risk, safety and claims team; advises executive leadership on risk profile and emerging exposures, including board-level reporting.
- Enterprise Safety Program (20%): Owns safety strategy, standards, training, inspections and performance measurement across all locations; drives injury prevention through root-cause investigation and corrective action at high-risk locations; ensures OSHA and regulatory compliance and builds field-level safety accountability with Operations and HR.
- Claims Management and TPA Oversight (20%): Directs claims across all lines of coverage from first report through closure; manages TPA performance, reserving and settlement authority against service-level agreements; monitors claim trends and litigation exposure and directs loss mitigation with the business.
- Insurance Program and Renewals (20%): Serves as subject-matter expert on casualty, property and management liability coverage; leads the annual renewal end to end to achieve best coverage and total cost of risk; manages broker and carrier relationships and evaluates alternative program structures.
- Enterprise Risk Management and Business Continuity (15%): Maintains the enterprise risk framework and embeds risk ownership in business units; ensures risk policies comply with external regulations and internal policy; leads business continuity,
Qualifications
- Education: BA/BS in Risk Management, Insurance, Business, Finance or related field required; MBA or advanced degree preferred. Equivalent combination of education and directly related experience considered.
- Licensure & Certification: Professional designation preferred: ARM, CPCU, CRM, CSP, ASP or equivalent.
- Experience: Minimum 8+ years progressive risk management experience, including at least 5 years with direct accountability for casualty claims management and insurance program renewals. Experience leading and developing a team of risk, safety or claims professionals. Demonstrated experience designing and leading an enterprise safety program for a distributed, predominantly hourly workforce in a multi-state, multi-site environment. Demonstrated experience managing a third-party administrator, including service instructions, claim reviews and performance management against SLAs. Demonstrated ownership of the annual insurance renewal cycle, including exposure development, broker and carrier negotiation, and program structure and retention decisions. Experience planning and managing projects and processes, allocating resources, monitoring progress and establishing and managing budgets. Experience presenting to multiple levels of leadership, including company executives and site-level leadership; board-level exposure preferred. Experience building risk management capabilities in a high-growth, multi-state, multi-site business environment. Experience in a service-oriented, nationwide organization preferred.
Skills
- Deep technical command of risk, claims, insurance and safety, paired with leadership to drive results across field operations and corporate functions, reflected in Towne's Leadership Capabilities framework.
- Deep knowledge of casualty and management liability insurance programs, including policy construction, coverage analysis, retentions, collateral and loss-sensitive program mechanics.
- Working knowledge of OSHA standards, state workers' compensation statutes, fleet and DOT safety requirements, and regulatory variation in multi-state operations.
- Knowledge of claims handling practices, reserving methodology, litigation management and TPA service standards, with ability to challenge adjuster decisions and reserve positions credibly.
- Ability to negotiate effectively with brokers, underwriters, carriers and TPAs to secure favorable pricing, coverage terms and service outcomes.
- Ability to interpret loss data, actuarial analyses and total-cost-of-risk models, and translate them into operational and financial recommendations for executive leadership.
- Ability to design and lead an enterprise safety program for a high-volume, multi-site, predominantly hourly workforce.
- Demonstrated ability to influence without direct authority and drive change management across field operations and corporate support functions.
- Ability to plan, set priorities and manage several complex initiatives simultaneously while working under pressure to meet deadlines.
- Ability to read, analyze, interpret and develop business policies, procedures, manuals, training materials and corporate communications.
- Strong written and verbal communication and presentation skills, including executive-level reports and ability to address all levels of the organization.
- Ability to move between strategic design of risk programs and tactical execution in the field.
- Ability to analyze, define and diagnose problems and work with teams to execute resolution.
- Ability to maintain composure, objectivity and professionalism under pressure, including serious incident response, litigation and adversarial negotiations.
- Proficiency in MS Office (Excel, Word, PowerPoint, Outlook) and risk management information systems (RMIS) or claims platforms.
- Demonstrated discretion and sound judgment in handling confidential, sensitive and privileged information.
- Ability to represent the company effectively in a variety of settings with understanding and appreciation of diverse cultures.
- Brand Enhancers: Protects Towne's reputation with clients, carriers and regulators through credible safety record, disciplined claims handling and well-placed coverage.
- Relentlessly People-Focused: Keeps associate safety at the center of every program decision and supports injured associates through timely claims handling and return-to-work.
- Asset Optimizers: Manages premium, retention and claim spend to lowest total cost of risk, choosing program structures that put capital where it creates most value.
- Data-Driven Innovators: Uses loss trends, leading safety indicators and actuarial analysis to find exposure early and prove impact of mitigation.
- Passionate About Performance: Holds TPA, brokers, field leaders and risk team to measurable safety, claims and service standards, and follows issues through to closure.
Responsibilities
- Risk Strategy and Team Leadership (15%): Sets multi-year strategy for risk, safety, claims and insurance programs; leads and develops the risk, safety and claims team; advises executive leadership on risk profile and emerging exposures, including board-level reporting.
- Enterprise Safety Program (20%): Owns safety strategy, standards, training, inspections and performance measurement across all locations; drives injury prevention through root-cause investigation and corrective action at high-risk locations; ensures OSHA and regulatory compliance and builds field-level safety accountability with Operations and HR.
- Claims Management and TPA Oversight (20%): Directs claims across all lines of coverage from first report through closure; manages TPA performance, reserving and settlement authority against service-level agreements; monitors claim trends and litigation exposure and directs loss mitigation with the business.
- Insurance Program and Renewals (20%): Serves as subject-matter expert on casualty, property and management liability coverage; leads the annual renewal end to end to achieve best coverage and total cost of risk; manages broker and carrier relationships and evaluates alternative program structures.
- Enterprise Risk Management and Business Continuity (15%): Maintains the enterprise risk framework and embeds risk ownership in business units; ensures risk policies comply with external regulations and internal policy; leads business continuity,