Senior Director, Enterprise AI Modernization and Workforce Strategy - Remote

UnitedHealth Group is a health care and well-being company dedicated to improving the health outcomes of millions around the world. Comprised of UnitedHealthcare and Optum, we work to build a better health system for all. Your contributions will help transform health care for years to come. Make an impact with a team that shares your passion for helping others.

About the role

UnitedHealth Group is seeking a visionary enterprise leader to shape the future of workforce strategy, AI modernization, and organizational capability at Fortune 3 scale. Reporting to the VP of Talent & Workforce Strategy, this role will lead the evolution of enterprise workforce strategy, AI-enabled workforce modernization, and skills-powered workforce strategy. The Senior Director will build the frameworks, insights, and enterprise rhythms needed to align workforce supply, demand, skills, and organizational capability with evolving business priorities, AI disruption, labor market dynamics, and the future of work.

This role operates at the intersection of business strategy, workforce planning, and organizational evolution—translating enterprise business priorities into future workforce capability requirements, organizational design implications, and AI-enabled work evolution. The leader will integrate external healthcare and technology trends, internal talent analytics, and business priorities into actionable workforce strategy that shapes enterprise investment decisions, skills development, workforce movement, and work design across the organization.

This is a future-focused enterprise strategy role designed to help UHG proactively shape the workforce of tomorrow. A key expectation is to bring deep external perspective and large-scale transformation expertise to navigate complexity, align disparate efforts, and accelerate progress beyond pilots toward enterprise adoption. This leader will complement existing capability owners by focusing on scale, integration, and acceleration—ensuring the organization moves faster, with greater clarity, and measurable enterprise impact.

You'll enjoy the flexibility to work remotely from anywhere within the U.S. For hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Responsibilities

• Lead the enterprise workforce strategy by translating business priorities, AI modernization, and external market trends into forward-looking workforce capability, organizational design, and talent strategies.
• Partner with People Business Partners (PBPs) and Strategic Workforce Planning leaders to deliver macro-level workforce insights, scenario planning, benchmarking, and workforce intelligence while enabling PBPs to operationalize workforce planning within their business areas.
• Develop enterprise frameworks, tools, and strategic workforce narratives that help leaders understand workforce shifts, future skill needs, workforce risks, and evolving labor market dynamics.
• Identify critical skills, leadership archetypes, and evolving role requirements while shaping build, buy, borrow, reskill, and automation strategies in partnership with PBPs, Talent Acquisition, Talent, and Learning teams.
• Integrate workforce analytics, business strategy, healthcare and technology trends, talent data, and AI insights into actionable recommendations and executive workforce briefings.
• Lead enterprise AI workforce modernization efforts, including work deconstruction, workflow redesign, workforce transition planning, and human + AI operating models that elevate productivity and human contribution.
• Establish practical frameworks and guidance that help leaders and PBPs rethink how work gets done in an AI-enabled environment and advance a skills-powered organization.
• Serve as an enterprise integrator across workforce strategy, AI modernization, People strategy, and business priorities to drive enterprise alignment, scalable adoption, and organizational readiness.
• Lead and develop a high-performing team of both human talent and AI agents to scale workforce intelligence, strategic insight generation, and enterprise workforce enablement.

Requirements

• 15+ years of leadership experience in workforce strategy, strategic workforce planning, organizational reimagination, consulting, HR strategy, or enterprise strategy.
• Experience building enterprise frameworks, operating models, and strategic planning capabilities.
• Solid understanding of AI, automation, workforce modernization, and the future of work.
• Demonstrated success leading enterprise-wide workforce planning or workforce reimagination initiatives within large, matrixed organizations.
• Proven ability to influence senior executives and drive alignment across complex organizations.
• Exceptional strategic thinking, executive communication, and enterprise storytelling capabilities.

Preferred Qualifications

• Experience within Fortune 100 or similarly complex global organizations.
• Experience advancing skills-based workforce strategies and capability frameworks.
• Background in management consulting, workforce strategy, organizational effectiveness, or enterprise reimagination.
• Familiarity with workforce analytics, labor market intelligence, and AI-enabled workforce technologies.

Skills

• Enterprise and systems thinking.
• Strategic foresight and workforce intelligence.
• Curiosity and continuous learning agility.
• Executive influence and storytelling.
• AI fluency and future-of-work expertise.
• Ability to navigate ambiguity and complexity.
• Solid analytical and data-informed decision-making skills.
• Collaborative leadership across highly matrixed organizations.
• Experience leading large-scale workforce reimagination initiatives.
• Proven ability to align strategy, culture, and execution.
• Comfort leading teams composed of both humans and AI-enabled capabilities.

Benefits

In addition to your salary, we offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $159,300 - $273,200 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, and certifications.