Senior Director, Data Center Delivery and Quality Assurance

Responsibilities

• Define and lead the strategic direction for data center delivery and quality assurance across the portfolio.
• Establish enterprise-wide delivery standards, governance processes, quality expectations, escalation models, and performance metrics that improve delivery certainty and reduce execution risk.
• Build and scale a high-performing delivery and QA organization.
• Align data center delivery activities with business objectives, capacity requirements, cost expectations, quality standards, and operational needs.
• Drive cross-functional leadership across architecture, design, engineering, construction, staging, installation, integration, commissioning, operations, procurement, finance, legal, vendors, and colocation providers.
• Identify systemic delivery gaps and lead organizational improvements that strengthen consistency, accountability, and execution maturity.
• Ensure lessons learned are captured and incorporated into future delivery standards and best practices.

Organizational Leadership Scope

• Delivery Strategy and Portfolio Governance: Coordinate with Business Operations and PMO on portfolio-level delivery strategy, governance forums, operating models, executive reporting, business reviews, performance metrics, and cross-functional decision-making processes.
• Data Center Delivery Leadership: Oversee construction execution, colocation delivery, regional and site delivery teams, tenant fit-out, white space delivery, schedule performance, field execution, and construction coordination.
• Quality Assurance and Quality Control: Establish QA/QC standards, quality gates, inspection and validation processes, design quality requirements, installation standards, integration standards, site acceptance standards, defect management, rework reduction, and corrective action tracking.
• Engineering, Standards, and Technical Integration: Align solution architecture, design standards, site engineering, staging requirements, installation specifications, integration specifications, constructability reviews, and technical issue resolution.
• Risk, Controls, and Delivery Assurance: Independently assess project risk profiles, schedule and cost risk visibility, risk register governance, mitigation tracking, delivery readiness assessments, escalation management, and corrective action governance.
• Site Acceptance and Operational Handoff: Commission readiness coordination, site acceptance criteria, closeout documentation, operational readiness checklists, project handoff standards, lessons learned capture, and transition to operations.
• Provider, Vendor, and Stakeholder Management: Colocation provider performance management, vendor oversight, provider scorecards, stakeholder engagement, executive escalation support, and coordination with procurement, legal, finance, contractors, consultants, and delivery partners.

Key Responsibilities

• Lead the Data Center Delivery and Quality Assurance Organization, providing strategic direction, executive oversight, and organizational accountability across all functional areas.
• Cross functionally define delivery standards, QA/QC frameworks, quality gates, operating mechanisms, escalation paths, performance metrics, and governance models that improve consistency and predictability across the portfolio.
• Lead cross-functional alignment across Solution Architecture, Design Engineering, Site Engineering, Construction, Staging, Installation, Integration, Commissioning, Operations, Procurement, Finance, Legal, vendors, and colocation providers.
• Oversee large-scale data center construction and colocation infrastructure projects, ensuring alignment with business goals, delivery commitments, schedule requirements, budget expectations, quality standards, and operational readiness.
• Build, mentor, and lead a team of Directors, managers, project managers, engineers, construction professionals, quality assurance leaders, technical specialists, and delivery assurance personnel.
• Review and evaluate complex data center construction projects delivered by colocation lease providers, including base building, civil, structural, architectural, mechanical, electrical, controls, plumbing, MEP infrastructure, commissioning, tenant fit-out, and data hall white space scopes.
• Independently assess project risk profiles and identify gaps in schedule, cost, quality, technical readiness, provider performance, construction execution, commissioning readiness, and operational handoff.
• Provide clear executive visibility into project health, delivery risks, quality issues, milestone performance, budget exposure, provider performance, and business impacts.
• Develop and implement long-term construction oversight models, delivery standards, QA/QC programs, and strategic execution plans to improve delivery certainty across data center and colocation projects.
• Lead the development and enforcement of design, installation, integration, site acceptance, quality control, and project handoff standards and best practices.
• Ensure technical requirements and business objectives are translated into clear, executable delivery plans from early planning through final acceptance.
• Partner with Solution Architecture and Design Engineering to ensure design standards, solution requirements, constructability considerations, and long-term operational needs are incorporated into project execution.
• Coordinate across Site Engineering, Construction, Commissioning, Operations, integration teams, and external providers to ensure seamless execution from design intent to field installation and operational readiness.
• Oversee construction execution by colocation providers and delivery partners to ensure work is completed on time, within budget, and in accordance with approved design specifications, technical requirements, industry standards, and operational expectations.
• Ensure project schedules are realistic, integrated, and aligned across design, procurement, construction, staging, installation, integration, commissioning, site acceptance, and operations.
• Lead quality control management of key deliverables, including design packages, specifications, cost and budget models, staging plans, installation packages, integration documentation, commissioning inputs, site acceptance criteria, closeout packages, and handoff materials.
• Cross-functionally establish and manage governance forums, including executive delivery reviews, project health reviews, risk reviews, provider performance reviews, quality assurance reviews, site readiness reviews, and operational handoff reviews.
• Serve as a senior escalation and decision-making leader for critical delivery risks, quality issues, schedule impacts, provider performance concerns, cross-functional dependencies, and readiness gaps.
• Manage high-stakes relationships with colocation providers, general contractors, vendors, consultants, and strategic delivery partners.
• Provide structured provider and vendor performance feedback through scorecards, business reviews, corrective action plans, and continuous improvement processes.
• Ensure construction, installation, integration, commissioning, and acceptance activities comply with applicable regulations, codes, standards, safety expectations, and customer or client-facing requirements.
• Conduct regular project site reviews to validate schedule progress, construction quality, field coordination, risk mitigation, QA/QC compliance, provider performance, and readiness for site acceptance and handoff.
• Drive continuous improvement by identifying systemic delivery issues, capturing lessons learned, improving standards, and strengthening execution playbooks across future projects.
• Support domestic and international project engagement, including participation in meetings across multiple time zones as required.

Quality Assurance and Delivery Assurance Mandate

• Design quality
• Installation quality
• Integration quality
• Leading site acceptance QA/QC inspection and validation
• Quality gates and readiness reviews
• Defect, rework, and corrective action management
• Collaboration on project closeout and handoff documentation standards
• Implementation of operational readiness checklists
• Lessons learned and continuous improvement

Required Skills And Experience

• Significant experience leading large-scale data center construction, colocation, hyperscale, or mission-critical infrastructure delivery programs.
• Ability to bring in and deliver deep expertise in data center construction, including base building, civil, structural, architectural, mechanical, electrical, controls, plumbing, MEP infrastructure, commissioning, tenant fit-out, white space delivery, installation, and integration.
• Experience in managing complex projects and delivering on tight timelines.
• Strong understanding of data center construction and operation standards, regulations, and best practices.
• Proven ability to build and lead high-performing teams.
• Excellent communication and interpersonal skills to collaborate effectively with various stakeholders.
• Ability to manage multiple projects simultaneously and prioritize tasks.
• Knowledge of project management methodologies and tools.
• Experience with data center quality assurance and delivery assurance processes.
• Ability to develop and enforce project standards and best practices.
• Strong analytical and problem-solving skills.
• Experience with regulatory compliance and customer-facing requirements.