Senior Director, Commercial Strategy & Operations (Complete Nutrition)
Job Purpose
The Senior Director, Commercial Strategy & Operations is responsible for defining and leading the enterprise commercial strategy to deliver sustainable, profitable growth. This role provides strategic direction across brands, channels, and customers while ensuring best-in-class go-to-market execution.
Responsibilities
- Define and lead the enterprise commercial strategy across brands, channels, and customers to deliver sustainable, profitable growth
- Develop and align long-range plans and annual operating plans, ensuring clear prioritization of growth opportunities
- Lead channel and customer strategy, including prioritization, joint business planning, and route-to-market optimization
- Oversee commercialization of innovation and portfolio initiatives, ensuring strong go-to-market execution across all channels
- Establish and drive a commercial performance management framework, using data and insights to identify risks and unlock opportunities
- Serve as a strategic integrator across Brand, Sales, Franchise, RGM, Insights, Finance and Supply Chain, to align business priorities and execution
- Lead key operating rhythms and governance forums to drive accountability, decision-making, and organizational alignment
- Build and lead a high-performing Commercial Strategy & Operations organization, including talent development and succession planning
- Drive capability development in commercial planning, analytics, revenue growth management, and execution excellence
- Lead organizational evolution, ensuring the right structure, talent, and processes are in place to support long-term growth
Qualifications
- 12+ years of progressive leadership experience in commercial strategy, sales strategy or general management roles
- Proven track records of building, leading and developing high-performing teams
- Strong experience in consumer goods, beverage or retail-driven environments
- Deep expertise in channel strategy, category management and go-to-market execution
- Demonstrated ability to leverage data and insights to drive business decisions
- Collaborative leader with ability to influence and partner with cross-functional teams and senior internal and external stakeholders
- Exceptional communication and executive presence skills
- Bachelor's degree required; MBA or advanced degree preferred
- Ability to thrive in fast-paced, entrepreneurial environment
How Fairlife Nourishes You
- Comprehensive medical, dental, and vision coverage, effective day one!
- Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
- Paid Time Off to recharge and support work-life balance
- Paid parental leave & adoption assistance (up to $10,000)
- Parental support & family care benefits, including childcare resources and lactation support
- 401(k) to support retirement planning with up to 9% in employer match
- Wellness reimbursement (up to $500 for qualified wellbeing expenses)
- Employee Assistance Program (EAP) for emotional wellbeing and work-life support
- Company-paid life insurance and short-term disability
- Employer HSA funding (for HDHP participants)
- Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
- Learning & development programs to unlock your full potential
- Rewards & recognition, matching gifts, free product, and Business Resource Groups
Benefits
- fairlife's nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.
Position Location
Chicago, IL
Reports To
VP, Commercial
Travel Requirements
25% - 30%
EEO Statement
At fairlife, we are committed to providing equal employment opportunities for all individuals regardless of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by law. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. All qualified applicants and employees will be given equal opportunity. Selection decisions are based on job-related factors. In addition to our nondiscrimination commitment, the Company will also provide reasonable accommodation of qualified individuals with known disabilities unless doing so would impose an undue hardship on the Company. If you have a disability and would like to request accommodation in order to apply for a position with us, please email careers@fairlife.com.