Jobs · Research · Pennsylvania

Senior Director, Clinical and Regulatory Strategic Communications - Hybrid

Merck · Upper Gwynedd, PA · 3 wk ago
Research$173k–$273k/yrFull-time

Key Responsibilities

  • Serve as a strategic partner to the Head of CRSC, ensuring alignment of priorities, resources, and execution.
  • Lead annual strategic planning, operating model development, and priority-setting for CRSC.
  • Establish and maintain governance structures, including leadership forums, decision frameworks, and initiative tracking.
  • Drive coordination across CRSC and partner functions (e.g., Clinical Development, Regulatory Affairs, Data/IT, Quality).
  • Develop executive-level communications (e.g., leadership updates, town halls, strategic messaging).
  • Translate enterprise and functional strategies into structured programs, milestones, and measurable outcomes.
  • Support cross-functional CRSC initiatives that enhance efficiency, quality, and scalability.
  • Develop and oversee department dashboards, metrics, and reporting frameworks.
  • Ensure effective change management, communication, and adoption of new processes and technologies.
  • Support the Head of CRSC in aligning initiatives with broader GCTO transformation efforts.
  • Define workforce strategies to support evolving AI, digital, and operational capabilities.
  • Foster a culture of innovation, accountability, and continuous improvement.

Technology Strategy & Digital Enablement

  • Define and advance the CRSC technology and innovation roadmap aligned to GCTO and enterprise objectives.
  • Oversee development, implementation, and optimization of tools supporting CRSC.
  • Partner with IT and digital teams to ensure alignment with enterprise architecture, data governance, and compliance standards.
  • Evaluate and guide technology investment decisions (build vs. buy; vendor selection and oversight).
  • Ensure that all technology and AI initiatives align with clinical regulatory requirements, internal quality standards, and inspection readiness expectations.

AI Strategy & Innovation

  • Lead identification and implementation of AI-enabled use cases within CRSC (e.g., draft generation, summarization, review support, document comparison).
  • Establish and maintain responsible AI governance, including risk management, validation approaches, and compliance with regulatory expectations.
  • Drive development of prompt libraries, reusable workflows, and training approaches to enable adoption.
  • Define and track KPIs to evaluate impact on cycle time, quality, and operational efficiency.

Qualifications

  • Bachelor’s degree or higher preferably in a health, scientific, technology or relevant discipline (e.g., life sciences, pharmacy, medicine, public health).
  • At least 15+ years relevant pharmaceutical or biotech industry (e.g., medical writing, regulatory communications, or clinical development).
  • Expertise and thorough knowledge of the regulatory requirements and technical specifications for the assembly, structure, content, formatting, quality control and submission/transmission of all documents for regulatory submissions using the CTD process and managing the associated requests from regulators.
  • Expertise and understanding of global and local disclosure laws, end-to-end drug development, and clinical trial processes.
  • Experience in planning and leading strategic initiatives.

Required Skills

  • Strong interpersonal and communications skills.
  • Demonstrated ability to drive and manage highly complex topics.
  • Strong decision-making and analytical skills.
  • Ability to influence and drive a broader view of issues to maximize benefit and/or impact across the organization.
  • Demonstrated leadership skills in managing people, programs, processes, leading meetings and influencing matrix environments.
  • Advanced problem solving, conflict resolution, and critical thinking skills.
  • Expert knowledge of GCP and ICH regulations and corporate policies.

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