Jobs · Sales · Illinois

Senior Director, Business Planning & Operations

Crate & Barrel · Northbrook, IL · 4 days ago
SalesFull-time

Executive Strategy & Presentation

Leverage strong financial acumen to present strategic plans, financial forecasts, and business performance metrics to executive leadership, distilling complex data into clear, compelling narratives.

Enterprise Forecasting & Integration

Drive brand-level roll-ups and enterprise forecasting to deliver a single source of truth across Planning, Finance, and Supply Chain. Apply deep financial acumen to interpret data, align growth with operational capabilities, and recommend action.

IT Partnership & System Implementation

Serve as the primary business lead for IT infrastructure initiatives and new system rollouts (e.g., Blue Yonder). Partner with IT to champion outcome-driven technology solutions, manage system configurations, and optimize inventory management dependencies.

Analytics & Tool Development

Lead a team focused on developing advanced reporting, analytical tools, and actionable insights. Direct strategic projects to empower active, data-driven decision-making across Planning, Merchandising, and Sourcing.

Process Engineering & Best Practices

Own the creation, training, and maintenance of methodologies, standard operating procedures (SOPs), and best practices for testing, analysis, and brand metric definitions.

Operational Execution & Product Lifecycle

Oversee product lifecycle management and inventory operations. Ensure data integrity and manage the flawless operational execution of purchase orders (POs) from inception to handover.

Team Leadership

Lead the Outlet Merchandise Planning Team.

Qualifications

  • 10+ years of experience in retail finance, planning, or inventory management, with a minimum of 5 years in a direct team leadership role.
  • 10+ years of experience in retail merchandising, planning, buying, or a highly equivalent field.
  • Demonstrated success in leadership, team development, and coaching capabilities.
  • Bachelor’s degree in Business, Finance, Economics, or a related field.

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