Senior Director, Business Analytics & Decision Support
We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey.
About the Role
The Senior Director of Business Analytics & Decision Support (BA&DS) is responsible for planning, administering, and completing assigned projects which may cross several functional areas, such as facilities, operations, marketing, or administration. They will achieve maximum value from data and insights to meet deliverables. This position interacts with Executive Leadership, Senior Management, Staff, Directors, and Department Leaders, fostering an open and collaborative style of communication and leadership to achieve project completion.
This role requires subject-matter expertise in business planning and analytics specific to complex health care delivery systems. It provides leadership for the analysis of complex new initiatives and the decision support function and may also provide backup for the Associate Chief Business Analytics Officer. The Senior Director leads project teams that include leadership from strategy, finance, IT, marketing, and clinical operations to understand and evaluate the expansion of current and new lines of business and promote data-driven decision-making with long-term impacts across the enterprise.
Responsibilities
- Develop service line plans, business cases, pro formas, and other analyses for existing, new, and expanded service and product lines by leveraging research, data analysis, and collaborative relationships.
- Manage the development of business cases and analysis while maintaining quantitative discipline throughout the planning process.
- Collaborate with clinical operations, strategy, marketing, finance, and other internal customers to define data and analytics needed for service line development and evaluation, including market analysis, operational impact, and financial performance.
- Analyze development opportunities and threats; conduct industry and competitor analyses.
- In partnership with operations, monitor, understand, and assess service line performance by key indicators (e.g., volume, outcomes, market share, financial metrics).
- Establish and maintain data systems and standardized reporting to inform decision-making and drive optimal performance in alignment with the data governance structure.
- Lead the development of analytical models and forecasts to support planning activities and short- and long-range strategy and budgeting cycles.
- Lead the cost accounting/decision support function, including active management, validation of data and tools, and support of end users and administrative leads in data interpretation.
- Maintain a thorough knowledge of Denver Health services and lines of business and stay informed on emerging industry and market trends.
Requirements
- Bachelor’s Degree required; Master’s Degree in Health Administration, Public Health, Finance, or Accounting required.
- 10+ years of leadership experience in strategy, business development, analytics, or decision support in the health care industry.
Skills
- Experience developing complex business plans using data to drive strategy.
- Understanding of all operational components necessary to implement or expand a service, including capital, equipment, people, education, quality metrics, and cost.
- Strong analytical skills and ability to stay flexible with changing priorities.
- Mastery-level knowledge of analytic, reasoning, and decision-making tools, as well as risk assessment, negotiation, and problem resolution skills.
- Ability to perform financial analysis and explain complex benchmarking, budget, financial information, and market research to a broad range of individuals, including senior-level executives.
- Ability to work with confidential and sensitive information.
- Good interpersonal, organizational, supervisory, and analytical skills.
- Independent judgment and initiative for problem-solving and resolution of issues.
- Exemplary customer service skills and a collaborative working style.
- Demonstrates emotional intelligence, initiative, self-motivation, practical learning skills, enthusiasm, and the ability to complete multiple tasks in a timely and accurate manner.
- Ability to operate successfully in a constantly changing, complex, fast-paced environment.
Pay
$151,300.00 - $257,100.00 / year
Benefits
- Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 holidays.
- 100% paid parental leave up to 6 weeks.
- Immediate eligibility for retirement plans with employer contribution up to 9.5%.
- Generous medical, dental, and vision plans, in addition to employer-paid disability and life insurance.
- Comprehensive well-being programs, including an on-site employee fitness center and nationally recognized RESTORE Center.
- Free RTD EcoPass (public transportation).
- Childcare discount programs and exclusive perks on large brands, travel, and more.
- Tuition reimbursement and assistance.
- Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) to support internal career growth and advancement pathways.
- Professional clinical advancement program and shared governance.
- Public Service Loan Forgiveness (PSLF) eligible employer with free student loan coaching and assistance navigating the PSLF program.
- National Health Service Corps (NHSC) and Colorado Health Service Corps (CHSC) eligible employer.
About Denver Health
Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation. It includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan, and Denver Health Foundation. As Colorado’s primary and essential safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many cultural and recreational activities.